Restaurant Manager

Malmaison; Liverpool City Region; On-site; GBP 34,000; Full time

Job summary

A well-known hospitality brand in Liverpool seeks a Restaurant Manager to oversee operations, ensure guest satisfaction, and lead a passionate team. The ideal candidate will bring exceptional customer service skills and a commitment to high standards. This role offers a competitive salary of £34,000 OTE and generous benefits including discounts, healthcare plans, and opportunities for career progression.

Benefits

Heavily discounted staff room rates

Discounted friends and family rates

35% off dining bills

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Complimentary anniversary stays

Qualifications

• Experience in the hospitality industry with a focus on high standards.
• Ability to lead and motivate a team effectively.
• Strong understanding of customer needs and exceptional service delivery.

Responsibilities

• Oversee daily restaurant operations ensuring service excellence.
• Manage staff training and development opportunities.
• Create a positive and enjoyable dining atmosphere for guests.

Skills

Exceptional customer service

Team leadership

Problem-solving

Job description

Restaurant Manager, Malmaison

Rate of Pay / Hours: £34,000 OTE | Generous Company Benefits, Training & Development

Type of Contract: Permanent, 45 hours a week

Location: Liverpool

Get paid for doing what you love, enjoy loads of perks and benefits, learn something new, and build a career with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile every day by delivering exceptional service? Do you want to be part of something different, working with the best food, drinks, and a brand you will be proud of? We love food, wine, and cocktails—almost as much as you do!

We create memorable experiences for our guests. This role could be your next step into a Senior Head of Department position within Malmaison. We actively encourage internal development and progression—Onwards and Upwards.

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes supporting your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare Cash Plans—including dental, optical, and medical cover from £5 per month.
• Referral schemes paying up to £1500 for recommending friends.
• A professional uniform that looks sharp and modern.
• A Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Partnership with Wagestream, allowing instant access to your earned wages, money management tips, and savings options.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, with Dinner, Bed & Breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• Employee Assistance Programme—free, confidential advice available 24/7 for you and your family.

Post-probation benefits include:

• Private Medical Healthcare
• Bonus Plan based on clear KPIs
• Critical Illness Cover
• Life Assurance

Our Sustainability Goals:

• 100% renewable electricity, mainly from UK wind farms
• Recycle at least 70% of hotel waste
• Use eco-friendly cleaning products in bedrooms and kitchens
• Encourage volunteering for sustainable charities, two days per year, paid

If interested, click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.