Restaurant Manager

The White Horse; Letchworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK-based restaurant group is seeking an experienced team leader to ensure exceptional service and maintain a welcoming environment. The ideal candidate should excel in motivating teams, managing guest requests, and enhancing restaurant performance. Competitive perks include discounts, accommodation options, and career progression programs.

Benefits

Generous discount across all sites

Staff accommodation available

Rising Stars program for career progression

Cycle to work scheme

Charity day off each year

Qualifications

• Experience in a restaurant environment.
• Ability to motivate a team and handle guest complaints effectively.
• Strong communication skills.

Responsibilities

• Support the site in creating a welcoming environment.
• Encourage team pride and provide high standards of service.
• Manage guest requests and complaints.

Job description

Overview

You know your way around a restaurant and can see what is happening, often before it\'s even happened! Understanding the pinch points and how to manage the flow of our site restaurants you are able to keep a cool head and motivate your team.

What\u2019s the role?

• Support the site in creating a great and welcoming environment
• Encouraging the team to take pride in their work and provide highest standards of service
• Strive for excellence in all you do and driving the restaurant sales
• To stay on top of guest requests and search for opportunities to go above and beyond for our guests, empowering the team to do that too
• To effectively manage guest complaints, escalating if required
• Recognising and celebrating the successes of your team
• Communicate effectively with the kitchen, your managers, your team and the guests
• Live the ACI values and work towards our mission of \u2018making people happy\u2019

What\u2019s in it for you?

• Generous discount across all ACI sites on both food and drink
• Regular trips out to suppliers locally and internationally
• Great share of tips and tronc
• Staff Accommodation available
• Staff meals on shift
• Rising Stars program for career progression within the company
• Cycle to work scheme
• \u2018Live your life\u2019, charity day off each year
• Wine at cost

Anglian Country Inns

Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot!

If you think you have the relevant experience and want to join our friendly family please don\u2019t delay and apply today