Restaurant Manager

JR United Kingdom; Hounslow; On-site; GBP 60,000 - 90,000; Full time

Job summary

A prestigious dining venue located in Mayfair is looking for a VIP/VVIP Restaurant Manager to oversee operations and lead a team in delivering an unparalleled experience for high-profile guests. The ideal candidate will have extensive luxury hospitality experience and a proven track record of managing VIP clientele, ensuring every detail meets elite standards of service, consistency, and innovation.

Benefits

Professional growth opportunities within a luxury hospitality group

Competitive salary with performance-based incentives

Staff meals and wellness benefits

Qualifications

• Minimum 5 years’ experience in senior management role in prestigious dining establishments.
• Proven experience managing VIP/VVIP clientele with discretion.
• Deep understanding of luxury hospitality standards.

Responsibilities

• Lead the front-of-house team to deliver intuitive service to VIP and VVIP guests.
• Collaborate with the Executive Chef to curate bespoke dining experiences.
• Oversee daily operations, staffing, training, and performance management.

Skills

Leadership

Communication

Emotional Intelligence

Job description

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Located in the heart of Mayfair, our venue is a world-class dining destination catering to an elite clientele, including high-net-worth individuals, celebrities, and international dignitaries. We are committed to delivering an extraordinary culinary and service experience that reflects the highest standards of luxury and discretion.

Role Overview:

We are seeking an exceptional VIP/VVIP Restaurant Manager to lead our front-of-house operations with precision, elegance, and vision. The successful candidate will be responsible for delivering a guest experience that aligns with the exacting standards of Michelin Guide and Forbes Travel Guide, ensuring every detail reflects excellence, sophistication, and exclusivity.

Key Responsibilities:

• Lead and inspire the front-of-house team to deliver flawless, intuitive service tailored to VIP and VVIP guests.
• Champion a service culture that reflects Michelin and Forbes Five-Star standards, ensuring consistency, elegance, and discretion.
• Collaborate with the Executive Chef and senior leadership to curate bespoke dining experiences and exclusive events.
• Build and maintain strong relationships with high-profile guests, ensuring their preferences are anticipated and exceeded.
• Oversee daily operations, staffing, training, and performance management with a focus on excellence and continuous improvement.
• Ensure full compliance with health, safety, and licensing regulations.
• Drive innovation and refinement in service delivery, ambiance, and guest engagement.
• Minimum 5 years’ experience in a senior management role within Mayfair or London’s most prestigious dining establishments.
• Proven experience managing VIP/VVIP clientele with discretion and professionalism.
• Deep understanding of luxury hospitality standards, including Michelin and Forbes criteria.
• Strong leadership, communication, and interpersonal skills.
• Impeccable grooming, presentation, and emotional intelligence.
• Ability to remain composed and solution-focused under pressure.
• Fluent in English; additional languages are advantageous.
• Experience in Michelin-starred or Forbes-rated venues.
• Familiarity with private members’ clubs or ultra-luxury hospitality environments.
• Knowledge of international etiquette and cultural nuances.

What We Offer:

• A prestigious working environment in one of London’s most exclusive districts.
• Opportunities for professional growth and development within a luxury hospitality group.
• Competitive salary and performance-based incentives.
• Staff meals, uniform, and wellness benefits.