Restaurant Manager

BM Caterers; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Annual day off for your birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts at retail and leisure outlets

Cycle-to-work scheme

Freedom Friday – paid day off for charity work

Free lunch every workday

24/7 access to Mental Health Charter App

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave

Job summary

BM Caterers, a leading contract catering company in Greater London, is seeking an experienced Restaurant Manager to oversee service standards and lead a team of 7. Responsibilities include ensuring compliance with legislative procedures, planning service improvements, and enhancing team performance. Candidates should have 2-3 years of experience in contract catering or hospitality management and be skilled in food production and service. Benefits include monthly masterclasses, a birthday day off, and various wellbeing initiatives.

Qualifications

• 2-3 years of experience in contract catering or hospitality.
• Experience in managing a team to achieve targets.
• Skilled in food production and service.

Responsibilities

• Manage and monitor all areas of service and standards.
• Ensure legislative and due diligence procedures are followed.
• Plan and implement service improvements.
• Communicate with team members for clear goals and feedback.
• Lead a team of 7 people.

Skills

Food production skills

Service management

Cost control management

Team leadership

Education

Hospitality Diploma/NVQ equivalent

Food Safety Level 3

Health & Safety Level 2

Job description

We’re a multi award‑winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced Restaurant Manager to join our team.

Responsibilities

• Manage and monitor all areas of service and standards.
• Ensure all legislative and due diligence procedures are carried out in line with company policy.
• Plan for service improvements in all areas.
• Attend BM Caterers craft development opportunities.
• Ensure BM Caterers concepts and innovations are implemented and marketed effectively within the business.
• Ensure all team HODs are aware of required standards and current achievement status.
• Communicate regularly with all team members to set clear goals, seek feedback, and share ideas.
• Develop individuals & the team through appraisals, day‑to‑day supervision and performance management.
• Ensure budgetary targets are achieved, with controls in place and monitored.
• Liaise with the client and customers to ensure maximum customer satisfaction.
• Ensure efficient and hygienic working practices are consistent in all areas.
• Work Monday to Friday, 8am-4:30pm (closed on weekends and bank holidays).
• Lead a team of 7 people.

Qualifications

• 2-3 years of experience working in contract catering or hospitality, managing a team to achieve targets and client satisfaction.
• Skilled in food production, service and managing cost controls.
• Holding a Hospitality Diploma/NVQ equivalent with Food Safety at Level 3 and Health & Safety at Level 2, or equivalent.

Benefits

• An annual day off for your birthday.
• Monthly masterclasses with Michelin‑starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle‑to‑work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday.
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.