Restaurant Manager

Bespoke Hotels; Chipping Campden; Remote; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Discounted hotel stays for you and one

Staff discounts

Job summary

Bespoke Hotels is seeking a Restaurant Manager to lead service excellence across our F&B operation. You will supervise front-of-house teams, ensure guest satisfaction, and uphold brand standards in a fast-paced hotel environment.

The role requires hands-on leadership, reliability, a friendly approach, and flexibility to work evenings and weekends as part of a growing team. Competitive salary and staff discounts apply.

Qualifications

• Minimum 1 year experience in a similar hospitality/restaurant role.
• Strong guest service and interpersonal skills.
• Willingness to work evenings and weekends.

Responsibilities

• Lead front-of-house teams to deliver excellent guest experiences.
• Uphold service standards and brand guidelines across F&B.
• Manage shifts, training, and staff development.
• Ensure cleanliness and health/safety in the dining areas.
• Collaborate with F&B Manager to meet department targets.

Skills

Guest service

Team player

Flexible hours

Job description

Bespoke Benefits… What’s in it for you?

We currently have an amazing opportunity to join the team as Restaurant Manager.

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Requirements:

The ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

We need you to be flexible in regard to working hours - work will include evenings and weekends.

We need you to be professional but also super friendly and helpful to our customers.

We need to you be hands-on. As a busy hotel, there is always something to do such as moving furniture, cleaning, preparation and forward planning.

Duties will include:

1. Ensure the department is reaching the set criteria.
2. Ensure all employees consistently achieve product and hospitality service standards.
3. Support the F&B Manager whilst they take control and accountability for the Food and Beverage Operations.
4. Ensuring departments are meeting Company standards.
5. Setting and maintaining standards in breakfast, afternoon tea, and dinner.
6. Training and developing staff.
7. Cleanliness of the working area
8. Health and safety of the working area

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

Covid‑19 Promise:

We continue to ensure that all of our premises continue to be a 'Safe place to work, stay and visit'. The health, safety and wellbeing of all of our employees, guests and third-party visitors is, as always, our upmost priority.