Restaurant Manager

Buscojobs; Canterbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A scenic hotel in Aoraki is seeking a Restaurant Manager to oversee food and beverage operations. You will lead the team to ensure exemplary guest experiences while managing daily operations and collaborating with kitchen staff. Ideal candidates will possess at least 12 months of food and beverage experience and have a passion for hospitality. This full-time position offers competitive pay and unique living in a stunning national park environment.

Benefits

Competitive pay range of $29.00 - $31.00

Accommodation at reasonable rent including power and Wi-Fi

Free access to hotel activities after 8 weeks

Discounts on food and beverage

Discounted hotel accommodation for Friends and Family

Qualifications

• Minimum of 12 months experience in Food and Beverage environment.
• Experience in training new team members.
• Strong desire for excellence and ability to work under pressure.

Responsibilities

• Lead restaurant operations and ensure customer satisfaction.
• Plan and schedule the team to deliver positive guest experiences.
• Manage daily sales and report trends.

Skills

Customer Engagement

Team Leadership

Attention to Detail

Problem Solving

Education

Duty Managers Certificate (or ability to obtain)

Job description

Posted Sunday, 22 June 2025 at 10:00 am | Expires Monday, 14 July 2025 at 9:59 am

For those who dream bigger!

At the Hermitage, Aoraki/Mount Cook, our guests stay with us because of the unique location , amazing views, excellent service, and the one-off experiences we provide. Ourteam members choose to work with us because of the extraordinary career opportunity it is to work in the national park whilst delivering memorable guest experiences. Our team see every aspect the of the hospitality industry, whilst gaining a unique experience that develops their career, and can be transferred when they are ready for the next exciting adventure.

As the Restaurant Manager you will be responsible for providing seamless service and overseeing the day-to-day operations of any Food & Beverage outlets at the Hermitage Hotel. This could include the Café, Alpine Restaurant, Panorama Restaurant, Chamois Restaurant. The Restaurant Manager is responsible for leading the team on the day and ensuring they provide the best guest experience possible whilst planning ahead for the days and services to come.

The Restaurant Manager will collaborate with the F&B and Kitchen leadership teams in particular, as well as our reservations team to ensure they are organized and in sync with the products and services available.

What will you be doing?

• Lead assigned restaurant to ensure the outlet and equipment are operated to a level that meets company and statutory standard
• Engaging with customers to assess their satisfaction with meals and service and document this on the daily managers’ report
• In collaboration with the department leadership team, plan and schedule the team to deliver a positive guest experience
• To recruit, induct and develop all team members, as well as manage performance issues.
• Completing daily sales and management reports, identifying trends and opportunities
• Working closely with senior chefs to ensure cohesion of service
• Making guest reservations, greet guests, and assist with taking orders as required
• Maintaining stock of food and beverage items to ensure continuity of service
• Jumping feet first into the day and helping wherever is needed.

What will you bring to the role?

• A minimum of 12 month's experience within Food and Beverage environment is required.
• Qualifications in Hospitality are desired, E.g. A Duty Managers Certificate or the ability to obtain one with our support
• Experience in training new team members
• Utilization of data to improve guest experiences
• A strong desire to strive for excellence, with a high attention to detail
• Ability to work with grace under pressure and stress

The role and benefits:

• Fulltime, permanent position, minimum 60 hours per fortnight.
• Pay range is $29.00 - $31.00 depending on qualifications and experience.
• Accommodation at reasonable rent including power, and Wi-Fi.
• Free access to all activities offered by the Hermitage Hotel after first eight weeks service
• Generous discounts on food and beverage, available from your first day on the job.
• Discounted hotel accommodation for Friends and Family after eight weeks service.
• Live in Aoraki/Mt Cook National Park, with stunning surroundings and unparalleled views – a short and remarkable commute to work.

Posted Sunday, 22 June 2025 at 10:00 am | Expires Monday, 14 July 2025 at 9:59 am

For those who dream bigger!

At the Hermitage, Aoraki/Mount Cook, our guests stay with us because of the unique location , amazing views, excellent service, and the one-off experiences we provide. Ourteam members choose to work with us because of the extraordinary career opportunity it is to work in the national park whilst delivering memorable guest experiences. Our team see every aspect the of the hospitality industry, whilst gaining a unique experience that develops their career, and can be transferred when they are ready for the next exciting adventure.

As the Restaurant Manager you will be responsible for providing seamless service and overseeing the day-to-day operations of any Food & Beverage outlets at the Hermitage Hotel. This could include the Café, Alpine Restaurant, Panorama Restaurant, Chamois Restaurant. The Restaurant Manager is responsible for leading the team on the day and ensuring they provide the best guest experience possible whilst planning ahead for the days and services to come.

The Restaurant Manager will collaborate with the F&B and Kitchen leadership teams in particular, as well as our reservations team to ensure they are organized and in sync with the products and services available.

What will you be doing?

• Lead assigned restaurant to ensure the outlet and equipment are operated to a level that meets company and statutory standard
• Engaging with customers to assess their satisfaction with meals and service and document this on the daily managers’ report
• In collaboration with the department leadership team, plan and schedule the team to deliver a positive guest experience
• To recruit, induct and develop all team members, as well as manage performance issues.
• Completing daily sales and management reports, identifying trends and opportunities
• Working closely with senior chefs to ensure cohesion of service
• Making guest reservations, greet guests, and assist with taking orders as required
• Maintaining stock of food and beverage items to ensure continuity of service
• Jumping feet first into the day and helping wherever is needed.

What will you bring to the role?

• A minimum of 12 month's experience within Food and Beverage environment is required.
• Qualifications in Hospitality are desired, E.g. A Duty Managers Certificate or the ability to obtain one with our support
• Experience in training new team members
• Utilization of data to improve guest experiences
• A strong desire to strive for excellence, with a high attention to detail
• Ability to work with grace under pressure and stress

The role and benefits:

• Fulltime, permanent position, minimum 60 hours per fortnight.
• Pay range is $29.00 - $31.00 depending on qualifications and experience.
• Accommodation at reasonable rent including power, and Wi-Fi.
• Free access to all activities offered by the Hermitage Hotel after first eight weeks service
• Generous discounts on food and beverage, available from your first day on the job.
• Discounted hotel accommodation for Friends and Family after eight weeks service.
• Live in Aoraki/Mt Cook National Park, with stunning surroundings and unparalleled views – a short and remarkable commute to work.

At the Hermitage, Aoraki / Mount Cook Alpine Village, we offer more than just a place to work – we offer a career lifestyle experience. I f you love the outdoors, stunning mountains, being connected to nature, and changing seasons that include crisp snow and blue skies, then this role could be a perfect match and we would love to hear from you.

We are excited that you have read this far, and you're interested in working with us, but don't forget we are in a National Park, there are no shops, fast food outlets, or public transport, so if you can’t live without these, working for us will not be for you. Before you apply, read more about the location, climate, accommodation, working with us, and click on the Google Earth link to explore the village.