Restaurant Manager

Blue Arrow; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic sports venue in Bicester seeks a Front of House Manager to oversee its customer-facing operations. Responsibilities include managing a team, ensuring excellent service, and coordinating daily activities and events. Candidates should have prior hospitality management experience and strong leadership skills. This full-time role offers a competitive salary and a vibrant work environment.

Benefits

Competitive salary

Supportive team environment

Opportunity for community engagement

Qualifications

• Previous experience in a front-of-house or hospitality management role.
• Strong leadership and team management skills are essential.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Lead and manage the front-of-house team, ensuring excellent customer service.
• Oversee daily operations including reception, bar, café, and event spaces.
• Handle customer queries, feedback, and complaints professionally.

Skills

Leadership skills

Excellent communication

Organisational abilities

Customer service passion

Job description

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Front of House Manager - Dynamic Sports Venue | Bicester | Competitive Salary | Full-Time | Immediate Start

Are you a confident and energetic hospitality professional with a passion for sport and customer service? A thriving sports venue in Bicester is seeking a Front of House Manager to lead its customer-facing operations and ensure an outstanding experience for guests, members, and event attendees.

This is a fantastic opportunity to join a vibrant and growing venue that hosts a variety of sporting activities, community events, and private functions. If you thrive in a fast-paced environment and love creating memorable experiences, we want to hear from you!

About the Role:

As Front of House Manager, you'll be responsible for overseeing all front-of-house operations, managing a team of staff, and ensuring the smooth running of daily activities, match days, and special events.

Key Responsibilities:

• Lead and manage the front-of-house team, ensuring excellent customer service at all times
• Oversee daily operations including reception, bar, café, and event spaces
• Coordinate staffing, rotas, and training to maintain high standards
• Work closely with the events and sports teams to deliver seamless experiences
• Handle customer queries, feedback, and complaints professionally
• Ensure compliance with health & safety and licensing regulations

What We're Looking For:

• Previous experience in a front-of-house or hospitality management role
• Strong leadership and team management skills
• Excellent communication and organisational abilities
• A proactive, hands-on approach and a passion for customer service
• Ability to work flexible hours, including evenings and weekends
• Interest in sport and community engagement is a plus

What's on Offer:

• Competitive salary (based on experience)
• Opportunity to work in a lively, community-focused environment
• Supportive team and collaborative culture

If you are Interested in this role, please contact Giles for further information

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.