Restaurant Manager

Titanic Hotel Belfast; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious heritage hotel in Belfast seeks a Restaurant Manager to oversee dining operations, ensure exceptional customer service, and lead a team. Key responsibilities include managing staffing, driving sales, and maintaining budget guidelines within a historic setting that emphasizes employee growth and sustainability. Ideal candidates have hospitality experience and a passion for service.

Benefits

Competitive salary

Employee development opportunities

Various employee benefits

Qualifications

• Right to work in the UK.
• Hospitality experience is desirable.

Responsibilities

• Manage dining operations for exceptional guest experiences.
• Ensure adequate staffing and maintain customer service levels.
• Drive sales to maximize revenue using effective budget management.
• Conduct appraisals and maintain team development.
• Oversee food and beverage cost control and stock management.

Skills

Customer service excellence

Team management

Sales-driven

Budget management

Knowledge of food and beverage

Job description

Job Description

Location: Titanic Hotel Belfast, 8 Queen’s Road,

Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career?

We are currently looking for a Restaurant Manager to join us!

At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and, over the following 100 years, played an essential part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of the Titanic, and this heritage hotel is a sister to our award-winning Titanic Hotel, Liverpool. The hotel has been restored and operated by Harcourt Developments, an international property development company with over 50 years of experience repairing and renovating listed heritage buildings.

Job Purpose

As Restaurant Manager, you will be responsible for managing operations to deliver an exceptional guest and team member experience; manage, train, and develop team members, and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards.

About The Role

Main duties and responsibilities:

• Manage dining operations
• Maintain exceptional levels of customer service
• Ensuring adequate staffing to cover the business. Deploying staff in an efficient way to ensure all mis-en-place is in place for oncoming shifts
• Manage, train and develop the team
• Work within budgeted guidelines in relation to payroll, setting correct work schedules
• Drive sales to maximise budgeted revenue
• Oversee departmental manpower planning and recruitment
• To maintain and improve food and beverage profits by monitoring wastage and breakages and implementing remedial actions
• Display a pro-active and consistent approach to stock control, cost control and cash control
• Develop menus with other members of Food and Beverage team
• Incentivise team members to maximize sales and revenue
• To carry out appraisals/job chats and reviews as per the company appraisals system
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• To attend and contribute to all daily/weekly team meetings
• To carry out Duty Management shifts as required
• Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
  
  

To have a thorough knowledge of and adherence to the law regarding the following company regulations:

• Licensing laws
• Health and safety regulations
• Food handling and hygiene regulations
• Fire regulations and procedures
• First aid procedures

• To be a good example of the company dress code and appearance standards – ensuring that your team fully comply with these
• To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of the Deputy General Manager/General Manager
  
  

Skills Needed

About The Company

Why Titanic Hotel Belfast?

• Historic Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, where the Titanic was designed, providing an awe-inspiring backdrop to your everyday.
• Commitment to Employee Growth: We believe in nurturing talent with ample opportunities for professional development and career advancement within the hospitality industry.
• Inclusive Culture: Diversity and inclusion are at the heart of our ethos. Join a team where every voice is heard, and every contribution is valued.
• Exceptional Benefits: Enjoy competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing.
• Passion for Service: Share our dedication to providing outstanding service, creating unforgettable experiences for guests from around the globe.
• Sustainability Focus: Be part of an organisation that prioritises sustainability, ensuring our operations enhance the community and environment.
  
  

Company Culture

Your Role in Our Story

As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, embodying the spirit of the Titanic in every guest interaction, ensuring the legend lives on through exceptional service and attention to detail.

Whether you're starting your career or seeking a dynamic new challenge, Titanic Hotel Belfast is not just a great place to work; it's a place where you can be part of something truly monumental.

Ready to Set Sail?

We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success. Together, we will create the next chapter in the story of this iconic destination.

Join the Legacy of Excellence at Titanic Hotel Belfast

Embark on a career journey with Titanic Hotel Belfast, where history intertwines with modern luxury, creating an unparalleled workplace experience. As a treasured addition to our team, you will be part of a vibrant community that celebrates Belfast's maritime heritage in the world-renowned Titanic Quarter.

Required Criteria

• Right to work in the UK
  
  

Desired Criteria

• Hospitality experience
  
  

Closing DateThursday 31st July, 2025

Contract Typefulltime

SalaryBased on Experience