Restaurant Manager

British Garden Centres; Ambleside; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run garden business in Ambleside is seeking a Restaurant Manager to oversee restaurant operations. The role involves ensuring excellent customer service, managing a dedicated team, and developing business strategies. Ideal candidates should have managerial experience and a passion for delivering exceptional guest experiences. This full-time position offers flexible hours, including weekends.

Benefits

Staff car parking

Staff discount at Garden Centres and Restaurants

Qualifications

• Experience at management level is essential.
• Passion for Guest Service is mandatory.

Responsibilities

• Oversee staff and ensure smooth business operations.
• Handle escalated customer queries and grievances.
• Identify opportunities to improve sales with unique produce.

Skills

Excellent customer service skills

Communication and team management abilities

Managerial experience

Good IT skills – Excel and Word

Social Media – Facebook

Job description

Restaurant Manager

Full Time 40 Hours Per Week –– Fully Flexible, Including Weekends.

We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service.

You must be enthusiastic and wish to pro‑actively develop the business. This is a hands‑on role where teamwork and communication are vital.

The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances. Must be able to work weekends.

Experience at management level. Must be able to demonstrate a passion for Guest Service. As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.

What we Offer

Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.

Skills required

• Excellent customer service skills.
• Communication and team management abilities.
• Live the guest experience.
• Managerial experience.
• Good IT skills – Excel and Word.
• Social Media – Facebook.

Duties will include

• The smooth running of the department with diligence, discipline and trust.
• Ensuring the integrity & security of the Tills and till area.
• Ensuring all relevant risk & COSHH assessments have been completed and control measured are followed.
• Monitoring on‑going operations and resolving issues promptly.
• Identifying and tending to/reporting all issues relating to your produce or the team quickly and efficiently.
• Ensuring all colleagues & customers are dealt with in a professional, respectful and attentive fashion.
• Identifying opportunities to improve sales with good value, high quality, consistent and unique produce.
• Identifying and reporting/tending to maintenance issues in your department.
• Identifying and reporting/tending to Health & Safety issues.
• Be aware of and manage all Food hygiene requirements.
• Ensuring all the Company fixtures and fittings are looked after.
• Ensuring all Company Property including, but not limited to, machinery, equipment, retail stock and non‑retail items for colleague use is looked after and used correctly.
• Empowering and developing yourself and your team to their full potential with encouragement and training.

If you would like to join our family run business and bring your ideas and talents to our fast‑growing company and forward‑thinking team, we want to hear from you.

How to apply

Please send your CV and cover letter to:
Jonathan Gatehouse, Regional Restaurant Manager
[e-mail]

Applications close –Wednesday 29th October 2025

Due to the high volume of applications, we will only contact you if your application is successful.