Restaurant Management

Mise en Place; London; On-site; GBP 35,000 - 38,000; Full time

Job summary

A leading restaurant group is seeking a QSR Restaurant Manager to lead operations in a dynamic environment. The ideal candidate will have a passion for customer service and a solid background in quick-service restaurants, particularly in managing teams and ensuring exceptional service for all guests. This role requires hands-on management, including travel to Kuwait for training ahead of the grand opening in December.

Benefits

Staff lunch and discounts

28 days paid holiday

Uniform and pension access

Staff parties

Qualifications

• Fluent in English and eligible to work in the UK.
• Minimum of 3 years of experience in QSR environments.
• Proven career progression, preferably in an international company.

Responsibilities

• Manage day-to-day operations and oversee employee management.
• Ensure sales targets and budgets are met.
• Maintain food safety standards and manage inventory.

Skills

Leadership

Customer Service

Budget Management

Stock Control

Operations Management

Tools

POS System

Job description

Position: QSR Restaurant Manager

You will be a hands-on manager, leading your team and working with them on the line and on the floor with customers. A solid experience in QSR and burgers is required.

You will be required to travel to Kuwait to familiarize yourself with the company and concept (exact dates to be confirmed) to receive full training with our team there, before returning to prepare for the grand opening in December!

About you

Passionate and talented manager with experience in a QSR environment, especially with burgers. Outgoing personality and genuine enjoyment of talking to customers. Demonstrated career progression within an international company.

Knowledge of cooking equipment used in a QSR environment.

Responsibilities include:

• Running smooth day-to-day operations, managing back office and employees.
• Ensuring daily and monthly budgets and sales targets are met.
• Handling back-office duties including stock control, monthly stock takes, weekly rotas, and managing POS system.
• Delivering exceptional customer service, welcoming customers, and addressing complaints.
• Providing management with monthly inventory forecasts, managing suppliers, and placing orders as needed.
• Maintaining a 5-star rating by overseeing local authority food safety inspections.

Working hours:

Operating hours are planned from 11 am to 11 pm, 7 days a week including bank holidays. The role involves 5 days per week, totaling approximately 45 hours.

Applicants must be fluent in English, eligible to work in the UK, able to provide two current work references, and have a minimum of 3 years of experience in similar environments.

What we offer:

• Work with a friendly team of like-minded hospitality professionals.
• Staff lunch and discounts on food and drinks off duty.
• Salary starting from £35,000 to £38,000 per annum (negotiable based on experience), paid monthly.
• 28 days paid holiday per year.
• Uniform and access to pension scheme.
• Staff parties.

You must have the right to work in the UK and possess all necessary supporting documents to be considered for this role.