Restaurant Launch Assistant - French Speaking

TN United Kingdom; London; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

An innovative company is seeking a Restaurant Launch Assistant to join their dynamic team in London. This role involves engaging with new restaurant partners, ensuring a smooth onboarding process, and providing exceptional service. With a focus on collaboration and meeting KPIs, you'll play a vital role in supporting the growth of the restaurant launch team. The position offers a competitive salary and bonus structure, along with the opportunity to thrive in a fast-paced environment. If you are passionate about food and eager to develop your career, this is the perfect opportunity for you.

Qualifications

• Fluent in French and English required for effective communication.
• IT literate and able to maintain system updates.

Responsibilities

• Assist new restaurant partners in onboarding and order preparation.
• Collaborate with launch and sales teams to represent Deliveroo.

Skills

Fluent in French

Fluent in English

IT literacy

Customer service

Team collaboration

Job description

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Restaurant Launch Assistant - French Speaking, London

Client: Deliveroo

Location: London, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: 6fc6983d0012

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

The Role

We are building a Restaurant Launch Team to engage with all of our new restaurant partners we bring on to the Deliveroo platform, focusing on the EU small and medium businesses team (SMB). Our goal is to centralize all restaurant launch and sales development activities to create a hub supporting our European markets, ensuring a consistent approach to all restaurant partners from these teams.

As a Restaurant Launch Assistant, you'll support new restaurants as they onboard with Deliveroo, help them understand the process, answer their questions, and provide high-level service as needed.

This role requires working to tight turnaround times, navigating requests from restaurants nationwide. It is a hybrid position after passing probation, reporting to your Restaurant Launch Team Leader.

The base salary is £24,700, plus a bonus of up to £6,000 per year, paid quarterly.

What you will do

• Assist new restaurant partners in setting up and preparing to take orders
• Collaborate with the launch team, sales team, and account managers, representing Deliveroo to new partners
• Meet challenging KPIs while maintaining excellent customer service
• Maintain organized daily call plans to achieve goals

What you'll need to be successful

• Native or fluent in French and English
• Confident in making regular calls with a strong phone presence
• IT literate, able to keep systems updated with relevant information
• Team player, positive, and collaborative
• Committed to professional development
• Positive attitude and influence in the workplace

Why Deliveroo?

Deliveroo is known for quick food delivery but behind the scenes is a story of high growth, challenges, and opportunities. We aim to be the leading food app, transforming perceptions of food through technology and innovation.

Benefits and Diversity

We prioritize employee well-being, offering benefits across health, family, finance, community, growth, and relocation. We embrace diversity, welcoming all backgrounds and identities. All you need is a passion for food and a desire to grow with us in a fast-paced startup environment.

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