Restaurant Host

TN United Kingdom; Poole; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant team in a stunning restaurant setting, where you can make guests smile with exceptional service and delicious food. This role as a Restaurant Host offers the chance to be part of a family-run business that values work-life balance and personal growth. With flexible hours, generous tips, and numerous perks including staff discounts and social events, you will thrive in an environment that celebrates hospitality and teamwork. If you are passionate about food and enjoy creating memorable experiences, this is the perfect opportunity for you.

Benefits

Flexible Shifts

Weekly Tips

Staff Discounts

Free Meal for Two after One Year

Social Events

28 Days Paid Holiday

Craft Skills Training

Support with Local Parking Permit

Discounted Taxi Rates

Staff Surprises

Qualifications

• Experience in hospitality or customer-facing roles is preferred.
• Passion for food and drink to enhance guest experiences.

Responsibilities

• Provide warm welcomes and goodbyes to guests.
• Make personalized recommendations for food and wine.
• Ensure guests have an incredible dining experience.

Skills

Customer Service

Communication Skills

Food Knowledge

Job description

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• Pay - £12.35 per hour (£22,477 per year for a 35 hour week) £10.70 per hour for under 18s
• Plus up to £8,200 per year in tips (paid weekly, based on last year's earnings), giving total potential earnings of £30,677 per year.
• Flexible hours
• Top 100 Best Company to work for

We are looking for a warm and welcoming Restaurant Host to join our friendly team at our stunning restaurant in Sandbanks, Dorset.

We see ourselves as being in the 'cheering up industry' trying
to make people smile with great food, drink and experiences. As we are in the
Top 25 Best Hospitality Companies to Work For, we think we are pretty good at
making our team smile too. We believe in supporting our teams and embracing
diversity and are a Disability Confident Committed Employer.

Family is the foundation of our business, and we understand the
importance of work/life balance and flexibility.

What you'll be getting up to

• Providing the warmest welcomes and goodbyes to our guests
• Adding personal touches to make the guests experience incredible
• Offering recommendations for food and wine
• Tasting plenty of food & drinks so you really know your stuff

Check us out!

Want to know what it's like to work here?

Check out our 'Life at Steins' media channels.

Grow your career with us

We're not just passionate about food, we're passionate about developing our people too. 75% of our managers have been promoted from within and we want to help you fulfil your potential. We'll invest in you with:

• Craft skills and training (wine and food tastings, supplier visits) to develop your knowledge and confidence
• Opportunities to move between parts of our business
• Encouragement to apply for bigger roles when the time is right
• Regular encouragement and support from your manager
• Flexible shifts. Family time and work/life balance is important to us, we'll work with you to find the shifts that work for your lifestyle.
• Brilliant tips. On top of your salary you'll earn tips and these are paid weekly into your bank, aren't subject to NID deductions and you'll even get tips when you're on holiday!
• Staff discounts. You'll get 50% off in our restaurants, 20% in our shops and online and discounted hotel stays and cookery courses. (Plus double discount in the shops in the run-up to Christmas).
• Free meal for two. After one year with us, you'll get a complimentary 3-course meal for two people in one of our restaurants every year.
• Social events. You'll get the chance to meet Rick and the family at fun social events and parties.
• Plenty of food. We provide great quality meals whilst on duty, the chance to taste all our dishes as well as drinks and snacks whilst you're on a break.
• Staff surprises. We like to make you smile, so there'll be little treats from us throughout the year.
• Holiday. You'll get 28 days paid holiday every year which starts to increase after 2 years.

Our Story

Rick and Jill Stein started our family-run business back in 1975, and today we employ over 600 happy staff. The business has grown from the first flagship Seafood Restaurant in Padstow to 10 restaurants across the south of England, plus hotel rooms, cookery school, shops, and an online shop. Rick and Jill are still heavily involved in the business, as are their three sons Ed, Jack, and Charlie.

Our Values

We are proud to be a values-led company which you will learn more about upon joining us. The values that we live and breathe here at Stein's are:

• Hospitality is from our hearts.
• Enjoy learning & improving.
• Right thing, right way.
• Bring out the best in each other.
• Show great team spirit.

Good to know...

• Uniform - We will provide you with a dress or a long-sleeved white shirt, waistcoat, trousers, and tie. You will need smart black shoes.
• We can provide support with a local parking permit.
• Access to discounted taxi rates.

Say Hello

We'd love to hear from you - to apply, please email your CV to [e-mail] or click apply to submit a quick application.

If you would like any additional support or need any reasonable adjustments at any stage, please let us know.

Rick Stein Sandbanks was opened by Rick Stein and Jill Stein in November 2015, a beautifully bright restaurant enjoying views across the water on Sandbanks Road. Guests can enjoy a casual lunch with classic dishes such as crab salads and moules marinière, alongside seafood dishes including dover sole meunière, turbot hollandaise, and fruits de mer.