Restaurant Host

Accor Hotels; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

An innovative hospitality firm is seeking a Restaurant Host to create a welcoming atmosphere for guests. In this pivotal role, you will be the first point of contact, ensuring that every guest feels valued and appreciated. Your responsibilities include greeting guests, maintaining a tidy service area, and providing detailed information about the menu. If you thrive in a dynamic environment and possess excellent communication skills, this position offers a wonderful opportunity to engage with the community and contribute to a memorable dining experience. Join a team that values enthusiasm and professionalism in a vibrant setting.

Qualifications

• Must be able to speak, read, and understand English.
• Responsible, dependable, and punctual with a clean appearance.

Responsibilities

• Greet and seat guests, providing a positive first impression.
• Maintain a clean and orderly appearance of the restaurant service area.

Skills

Communication Skills

Customer Service

Adaptability

Detail Oriented

Education

High School Diploma or Equivalent

Tools

Open Table

Job description

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual, adaptable.
• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience with Open Table preferred.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:http://www1.eeoc.gov/employers/poster.cfm