Restaurant General Manager (RGM) - Canterbury

Miss Millie's; Canterbury; On-site; GBP 31,000 - 35,000; Full time

Job summary

Miss Millie's is seeking a Restaurant General Manager to lead their team and transform the restaurant experience. The ideal candidate will embody strong leadership skills and a commitment to providing exceptional customer service while managing daily operations in a dynamic environment.

Qualifications

• Experience in food service preferable in Fast Food or Casual Dining.
• Natural leadership ability.
• Positive and adaptable attitude.

Responsibilities

• Leading and directing the team to achieve success every shift.
• Managing stock and profit control.
• Ensuring products are prepared to high standards.

Skills

Leadership

Teamwork

Adaptability

Customer Service

Job description

The story of Miss Millie’s story goes way back—23 years before the first Miss Millie’s even opened. In 1965, under the watchful eye of Colonel Sanders himself, Harry Latham and Ray Allen launched the UK’s very first fried chicken shop in Preston. Fast forward to 1988, and Harry and his daughters opened the first-ever Miss Millie’s in Bristol, with the name being inspired by the Colonel’s daughter, Mildred. And that’s where our legendary story began.

It didn’t take long for Miss Millie’s to become a community favourite. With our signature fried chicken, we’ve been satisfying cravings for generations. Now, we’ve expanded beyond Bristol, stretching as far north as Scotland and as far south as Southampton and we’re not stopping anytime soon. It’s 2025, and Miss Millie’s is levelling up. We’ve got a fresh new look, a bold new attitude that reflects the diversity of the people we serve, and that chicken taste? Next level. Because at Miss Millie’s, it’s about making every visit soul-satisfying.

As a Restaurant General Manager, you’ll set the tone, and ignite the energy, leading your team to success every shift. We’re committed to your goals; you’ll be valued and supported in all your efforts as you transform your restaurant and uplift the community, bringing our vision to life.

What will you be doing?

• Leading and directing your team to achieve success every shift.
• Stock Management and profit control
• Cash Management
• Ensuring our products are prepared Awesomely every time
• Maintaining standards of cleanliness and quality control
• Recruiting and managing your Awesome Team
• Coaching and developing your team to their greatest potential
• Ensuring your customers receive the best customer experience.
• Resolving issues and customer reviews

We team together every day, to allow us to deliver the experience our customers deserve…the very best!

Who we are looking for:

• Experience of a food service background – Preferable Fast Food / Casual Dining
• A natural ability to lead your team.
• A positive can-do attitude
• A team player
• Flexibility to adapt in a fast-paced environment.
• A hunger to achieve and develop others.

Salary and Hours

45 hours a week – 5 days (includes weekend working)

Pay: £31,000 – £35,000 per year