Restaurant General Manager

KFC UK & Ireland; Wellington; On-site; GBP 30,000 - 45,000; Full time

Job summary

KFC UK & Ireland is seeking a Restaurant General Manager in Wellington. The role involves leading a team, achieving performance targets, and ensuring an exceptional guest experience. Candidates should have prior management experience and a passion for customer service, with a focus on operational excellence.

Benefits

Quarterly BONUS

Extra holiday

Free chicken & chips every shift

Gym discounts

200+ high street perks & cashback

Wellbeing support

Qualifications

• Experience in managing teams and driving performance.
• Ability to create a positive team culture and handle tough conversations.
• Strong organizational skills to manage operations efficiently.

Responsibilities

• Lead the restaurant and achieve performance goals.
• Train and motivate the team to exceed standards.
• Manage administrative tasks like rosters and stock.

Skills

Team Leadership

Operational Efficiency

Customer Service

Job description

This range is provided by KFC UK & Ireland. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from KFC UK & Ireland

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of

finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:

We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Free chicken & chips every shift
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:

Whoever you are and wherever you’re from, KFC is a place where you can bring the real

you to work. We’re here to support you in being yourself, whether you work with us, or are

trying to.

Our promise is this: every person who applies

to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity

to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with

your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be

there to help you be the real you.

Ready?

We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Production

• Industries

  Food & Beverages, Food and Beverage Retail, and Hospitality

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