Restaurant General Manager

TN United Kingdom; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a passionate Restaurant General Manager to lead their team and operations. This role offers the opportunity to cultivate a high-performing environment, ensuring customer satisfaction and operational excellence. You will have the autonomy to drive performance in key areas such as people management, sales, and profit, while being supported in your career growth. Join a company that values originality and offers flexible schedules, training opportunities, and a vibrant work culture. If you're ready to make a difference and bring your unique flair to the table, this is the perfect opportunity for you.

Benefits

Flexible Schedules

Cross-Training Opportunities

Career Development Support

Qualifications

• Experience in managing teams in a fast-paced environment.
• Strong focus on customer satisfaction and operational excellence.

Responsibilities

• Lead daily operations including food prep and inventory management.
• Provide exceptional customer service and resolve issues promptly.
• Foster a motivated team through effective communication and training.

Skills

Team Leadership

Customer Service

Inventory Management

Effective Communication

Problem-Solving

Education

High School Diploma

Management Experience

Job description

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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.

As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers while also driving business expansion. When times get tough, RGMs roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve:

1. Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
2. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
3. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanor.
4. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
5. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original.

It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor, making every shift high-flying and high-frying.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger-lickin’ good chicken to our customers. Whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we’ve got you.

There are all kinds of opportunities at KFC.

Who we are.

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger-lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us—to bring your energy, grit, spirit, and story.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Check out our website for more information about what life is like at KFC.

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UNITED BY THE BUCKET

At KFC, we’re all about flavor. That perfect blend of herbs and spices that makes everything so finger-lickin’ good. But our blend-over-bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavor—your ability, age, background, ethnicity, gender, religion, or sexual orientation—we’re all united by the bucket.

If you need reasonable adjustments as part of your application or interview process, don’t hesitate to let us know.