Restaurant General Manager

TN United Kingdom; Penzance; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Restaurant General Manager, where you will lead a passionate team to deliver outstanding customer experiences. This role offers the autonomy to manage your restaurant, focusing on key areas such as people, customers, sales, and profit. You will cultivate a culture of excellence, ensuring your team is motivated and efficient while driving business growth. If you are ready to bring your skills and dedication to a dynamic environment, this is the perfect opportunity for you to make a meaningful impact.

Qualifications

• Experience in leadership roles across various sectors.
• Ability to empower and motivate teams effectively.

Responsibilities

• Lead day-to-day operations and ensure high-quality standards.
• Provide exceptional customer service and foster team efficiency.

Skills

Leadership

Team Coordination

Effective Communication

Customer Service

Problem-Solving

Job description

At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.

As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve:

1. Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
2. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
3. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
4. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
5. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.