Restaurant FOH - Host

Oki Golf; Newcastle upon Tyne; On-site; GBP 10,000 - 40,000; Full time

Job description

15500 Six Penny Ln, Newcastle, WA 98059, USA Req #1366

Tuesday, March 25, 2025

As a Host at The Golf Club at Newcastle, you will greet all guests in a friendly, sincere manner and ensure they experience the best possible service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Taking reservations, utilizing open table for capturing guest information and confirming reservations. Greeting and seating guests and helping service staff with essential job tasks.
• Initiate contact with guests within 15 feet, with a sincere welcome and the willingness to assist the guest. At the conclusion of the guest’s visit, offer a genuine thank you and invitation to return.
• Perform side work at the start and end of each shift as required.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Always yield to the guest.
• Prepare final bill.
• Maintain effective communication with the guests and fellow team members.
• Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift.
• Maintain a good working knowledge of hours of operation, wine, and menu, including ingredients and preparation method.
• Assist in maintaining a clean environment including picking up trash in visible areas and eliminating clutter.
• Up sell at every opportunity by informing guests of specials and your personal recommendations.

QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:

• Able to work well under pressure and balance multiple priorities and assignments.
• Must be adaptable to change, flexible, and empathetic.
• Must be highly customer oriented and responsive.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• Must possess a Food Handler’s Card and MAST certificate.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member must:

• Have the ability to lift 50 pounds occasionally.
• Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis.
• Have the stamina to stand on feet for lengthy periods of time, not to exceed 4 hours.
• Have the ability to work weekends and holidays, mornings and evenings as business demands.

COMPENSATION DETAILS:

• Offered rate of pay range: $16.66 - $16.66 per hour.
• Eligible for overtime.
• Eligible for tips in addition to regular hourly wage.

BENEFITS AND PERKS:

Oki Golf offers an impressive collection of benefits! Some benefits include:

ALL TEAM MEMBERS:

• Golf benefits for free play, guest passes and visits to all 8 Oki courses.
• 50% discount on shift meals.
• 25% discount for you and up to four guests (not including alcoholic beverages).
• Flexible work environment.
• 401K with company match.
• Team Member Referral Program participation and more!

FULL-TIME TEAM MEMBERS: (regularly working 35+ hrs/week):

• FSA options.
• Company paid life insurance and long-term disability.
• Paid vacation.
• Holiday pay.

Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.

The Golf Club at Newcastle

Capping 350 expansive, hilltop acres, The Golf Club at Newcastle is the Puget Sound’s premier public golf and event destination. The property features 36 holes of championship golf, framed by stunning, panoramic views of Lake Washington, Mt. Rainier, the Olympic and Cascade Mountains, and the Seattle skyline. The breathtaking scenery is complemented by a spectacular 44,000 square foot clubhouse and extensive, year-round practice facilities. Newcastle’s captivating views, first-class amenities and unparalleled standard of service are all designed to provide a unique experience for guests.