Restaurant & Café Manager

Compass Group UK & Ireland; London; On-site; GBP 25,000 - 35,000; Full time

Job description

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Job Introduction

Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK's most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group's go-to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a Café Manager to work with us at a visitor attraction site in London.

This position involves working a 5 over 7 shift pattern which will be daytime for 40 hours per week.

Key Responsibilities:

• Supervise the training and ongoing development of 18 staff members to ensure they consistently deliver a high standard of service.
• Oversee daily café operations, including staff scheduling, stock management, ordering supplies, and maintaining health and safety regulations.
• Ensure exceptional customer service by addressing complaints, enhancing the visitor experience, and maintaining the cafe's ambiance.
• Manage the cafe's budget, monitor sales, control costs, and track financial performance to meet or exceed targets.
• Ensure all staff adhere to food safety, hygiene, and security protocols, maintaining a safe and clean environment for both staff and visitors.

Minimum Requirements:

Previous experience within Contract Catering is desirable.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals.
• Contributory pension scheme.
• Grow your career with our Career Pathways and MyLearning programmes.
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
• Up to 44% off cinema tickets to enjoy your favourite blockbuster.
• Receive cash rewards every time you spend and use them on a wide range of brands.
• Un-wind with us with free wellness, mindfulness and exercise classes.
• You can share all discounts and offers with your friends and families.

About Us:

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!