Restaurant & Bars Manager

Apex Grassmarket Hotel; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

Apex Grassmarket Hotel in Edinburgh is seeking a Restaurant and Bars Manager to lead the Food and Beverage Team. The role requires excellent customer service skills, team leadership, and in-depth knowledge of restaurant operations. This position offers a competitive salary and a comprehensive range of employee benefits.

Benefits

29 days holiday

Employee events and celebrations

Access to state-of-the-art gym and pools

Financial Wellbeing App Wagestream

Qualifications

• Experience at management level in Food/Bar service sector.
• In-depth knowledge of Restaurant and Bar functions including stock control and customer service.
• Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation.

Responsibilities

• Coordinate and direct employees for delivering excellent customer service.
• Day to day operation of the Restaurant and bar services.
• Recruitment and staff training.

Skills

Attention to detail

Team building

Customer service

Job description

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Why Join Apex Hotels ?

You will receive a warm welcome into the Apex family on joining us as the Restaurant and Bars Manager in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels.

Role Overview:

As Restaurant and Bars Manager with Apex Hotels,you will possess excellent attention to detail, be creative and innovative with the vision to capitalise on sales opportunities. You will be committed to building and developing the team. You will pride yourself on creating an exceptional experience for our customers, ensuring that the highest level of customer care is delivered by the team.

You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.

As Restaurant and Bar Manager you will be responsible for ensuring the team deliver excellent guest satisfaction. Your responsibilities will include:

• Co-ordinating and directing employees to ensure the delivery of excellent customer service within the restaurant and bar areas.
• Responsible for the day to day operation of the Restaurant and bar; incorporating breakfast, lunch and dinner service, room service and also catering for larger parties.
• Maximising sales, profits and customer satisfaction.
• Controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's.
• Recruitment and staff training
• Plan Rotas and Holidays according to business levels and Function requirements ensuring we consistently deliver a high standard of service during busy periods, reducing wage costs during low demand periods.
• Create a team environment that promotes good employee morale and ensures a high level of commitment, engagement and pride in the department and hotel.

Starting the Journey

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Restaurant and Bars Manager. With this in mind, we are looking for a Restaurant and Bars Manager who:

• Experience at management level in the Food/Bar service sector.
• In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service.
• Previous experience in recruitment, coaching, training and performance management of staff.
• Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you'll also receive ......

• Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family.
• Involvement in our employee of the quarter and annual recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey.

If this is you, click apply, we look forward to hearing from you !