Restaurant Assistant Manager

Optime Group; Coventry; On-site; GBP 29,000 - 39,000; Full time

Job summary

Optime Group is seeking an experienced Assistant Restaurant Manager for a bustling restaurant at Heathrow Airport. This role offers a dynamic work environment with competitive pay, flexible shifts, and the chance to lead a talented team, emphasizing customer service excellence and operational efficiency.

Qualifications

• Experience in fast-paced high-volume restaurants.
• Strong understanding of Health & Safety and Food Hygiene.
• Ability to hit P&L targets and manage KPIs.

Responsibilities

• Support the Restaurant Manager in daily operations.
• Guide and coach the team for exceptional service.
• Ensure compliance with Health & Safety and Licensing laws.

Skills

Leadership

Customer Service

Multitasking

Problem-Solving

Job description

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Aviation Recruitment Experts Optime are seeking an experienced Assistant Restaurant Manager to join a restaurant at Heathrow Airport. This is an incredible opportunity to work with a well-known, dynamic brand, in a fast-paced, high-footfall environment where no two days are the same.

What's on offer:

• Rate of pay: DOE £29,600 to £38,500 per year plus TRONC
• Shift pattern: Full Time
• Up to 48 hours per week
• Weekly pay (Every Friday)
• Full training provided
• Temp to Perm after 12 successful week
• Immediate Start date after passing 2nd interview.

Key Responsibilities:

· Support the Restaurant Manager in the smooth running of a busy, branded restaurant within the airport terminal

· Guide, coach, and energise your team to deliver consistent and exceptional customer service

· Take hands-on responsibility across service, kitchen, and admin functions during shifts

· Assist in achieving P&L targets, KPI goals, and maximising profitability while controlling labour and waste

· Ensure strict compliance with Health & Safety, Food Hygiene, and Licensing Laws

· Maintain accurate records, oversee daily cash handling, and support stock and inventory control

· Act as a role model, demonstrating high standards of communication, organisation, and problem-solving

· Confidently deal with escalated customer issues and adapt to operational challenges with ease

· Foster a culture of teamwork, development, and continuous improvement

Shifts:

The Airport is operational 7 days per week, and candidates will be working on a 5 on 3 off rolling rota. Full flexibility is required, as shifts can start as early as 05:00am and finish as late as 01:00am, depending on airport demand.

• 03:00am to 11:00am
• 07:00am to 14:00pm
• 15:00pm to 23:00pm
• 17:00pm to 00:00am

Requirements:

· Experienced in the fast-paced world of high-volume restaurants, with hands-on hospitality management

· Proven ability to hit operational goals, P&L targets, and KPIs

· Strong understanding of Health & Safety, Licensing, and Food Hygiene regulations

· Natural leader and confident communicator, continually refining your leadership skills

· Excellent at multitasking and prioritising in a high-pressure, time-sensitive environment

· Flexibility to work shifts, weekends, and holidays as needed

· Valid Passport or Driving Licence / Birth Certificate / National ID card

· You must have lived in the UK for the last 3 years (for airport security clearance)

· UK Settled Status (if applicable)

· Proof of National Insurance

· Proof of (current) address

· 5-year address history

· 5-year work/education/personal reference history

PLEASE NOTE: As this role is based in a UK airport, successful applicants must be able to provide a 5-year checkable history in line with CAA and airport security regulations.

For an opportunity to interview for this exciting and rewarding leadership role, please submit your CV to apply!