Restaurant Assistant

Vita Group; Alderley Edge; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality company in Alderley Edge is seeking a Restaurant Assistant to manage front and back of house service. The ideal candidate will have a background in customer service, particularly in a fast-paced catering environment. This role offers 30-35 hours per week with an hourly rate of £13 and various employee benefits including holidays, flexible working hours, and career development opportunities.

Benefits

22 days paid holiday, rising to 25 days

Flexible working hours

Employee Assistance Program

Perkbox access

Recognition programmes

Career development opportunities

23 Paid bank holidays

Qualifications

• Experience in a fast-paced catering environment.
• Front of House experience in a luxury or premium brand.
• Strong understanding of cleanliness and safety regulations.

Responsibilities

• Provide professional service to colleagues and guests.
• Manage all front-of-house operations.
• Ensure compliance with health and safety policies.

Skills

Customer service

Adaptability

Communication

Tools

Point of Sale (POS)

Restaurant Management Software

Microsoft Office

Job description

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At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.

We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.

Vita Group

Vita Student

Union Co-living

House of Social

House of Social Food Hall

Restaurant Assistant– Alderley Edge, Cheshire

Hourly Rate: £13

Working Patterns:Monday – Friday. 30-35 Hours per week.Negotiable working hours between 8am - 5pm

Vita Group is an intelligence driven platform creating tomorrow’s city living. It’s represented by seven unique lifestyle brands, in multiple cities across the UK and Spain with residents and guests from over 100 countries. Vita’s principal commitment to its people is to inspire and empower and it’s something the business is deeply passionate about, hiring the very best people and enabling them to perform at the very best of their abilities. Our on-site restaurant at our beautiful head office in Alderley Edge is looking for a Restaurant Assistant to support with both front and back of house service.

Our Brands Vita Group Vita Student Union Uhaus House of Social House of Social Food Hall Dough Religion

Part of a small, dedicated team; working closely with chefs todeliver outstanding food and service to head office employees and visitors. You willtake responsibility for all front and back of houseareas, ensuring a clean, welcoming environmentand creating a fantastic experience.

• Act as the welcoming face of the restaurant, providing friendly, professional service to colleagues & guests.
• Manage all front-of-house operations, ensuring a clean, organised, and inviting environment.
• Oversee lunch service, minimising wait times and maintaining smooth flow of service.
• Maintain high cleanliness standards throughout the restaurant and pot wash areas throughout the day.
• Ensure compliance with health, safety, and company policies; escalate issues when necessary.
• Handle close-down duties, restocking and preparing the space for the next day.
• Print, present and distribute daily menus, liaising with chefs for accurate allergen information.
• Coordinate with reception to plan and deliver food-based employee events.
• Maintain internal communications via Viva Engage and update signage as needed.
• Replenish service areas, manage waste disposal, and support overall team efficiency.

Who We’re Looking For

An experienced andfriendly Restaurant Assistant, well versed in delivering outstanding and professional customer service.

• Well-presented and vibrant customer service professional with a background in a fast-paced catering environment.
• Front of House experience working for a luxury brand / premium brand ambassador.
• Strong understanding ofkitchen regulations; demonstrable experience in cleanliness & safety.
• Our operations run seamlessly with the support of a variety of technology systems and software, such as Point of Sale (POS), Restaurant Management Software & Microsoft Office; our Restaurant Assistant should be technologically astute.

Personal Characteristics

• Confident, independent & vibrant personality; able to demonstrate adaptability and positivity with staff & guests.
• A ‘can-do’ attitude with a willingness to go the extra mile to ensure an exemplary customer experience.
• Resilience, with a confidence to make decisions and effectively navigate unexpected situations.
• Approachable
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.

Why work for us…….

Vita’s nurturing environment encourages colleagues to develop, perform and excel at what they do and provide plenty of opportunities for career progression. We reward the commitment and dedication of our people by providing the following benefits:

Holidays – 22 days paid holiday, rising each year up to 25 days (pro rata)

Flexible Working Hours – Monday to Friday

Bank Holidays – 8 paid holidays (England & Wales Bank Holidays) (pro rata)

Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!

Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.

Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.

Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.

Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.

24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.

Important

Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.

All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.