Restaurant and Events Supervisor

Silverstone; Silverstone; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading hospitality provider at the Escapade Gallery as a Restaurant and Events Supervisor. In this pivotal role, you will ensure exceptional dining experiences by managing operations, supervising staff, and maintaining high service standards. With a strong focus on guest satisfaction and sustainability, your contribution will drive the vision of offering motorsport-inspired hospitality combined with British countryside tranquility.

Qualifications

• Experience in 4-star or 5-star hotels or similar lifestyle brands is desirable.
• Experience in conferencing and events.
• Proficient in English; additional languages are advantageous.

Responsibilities

• Oversee daily restaurant operations and guest assistance.
• Monitor food and beverage quality and manage inventory.
• Ensure compliance with hygiene and safety regulations.

Skills

Guest service approach

Organized

Interpersonal skills

Passion for F&B services

IT proficiency

Tools

Microsoft Office

Job description

Restaurant and Events Supervisor

Application Deadline: 13 June 2025

Department: Escapade Gallery - Restaurant Bar

Employment Type: Permanent - Full Time

Location: Silverstone

Description

The Escapade Restaurant and Events Supervisor will play a pivotal role in managing daily restaurant operations. Reporting to the restaurant manager, they will ensure a memorable dining experience for all guests by elevating food and beverage standards and supporting smooth restaurant and bar operations.

This role involves overseeing front-of-house staff, managing service standards, and maintaining a welcoming, efficient dining environment.

Key Relationships

• Residence Owners
• Escapade Silverstone Guests
• Escapade Silverstone Management and Staff
• Silverstone Senior Management Team

Key Responsibilities

• Guest Assistance: Greet guests warmly, handle inquiries and complaints professionally, and provide prompt resolutions.
• Breakfast Supervision: Oversee breakfast shifts, ensure seamless service, and assist staff to uphold high standards.
• Stock and Inventory Management: Monitor food and beverage quality, ensure safety and hygiene compliance, manage inventory, and control waste.
• Communication and Collaboration: Work closely with the Restaurant and Bar Manager to ensure smooth operations, communicate concerns, and foster a positive team culture.
• Hygiene and Safety: Ensure staff compliance with health and safety regulations, verify responsible alcohol service, and update staff on policies.
• Sustainability: Promote and act on sustainability initiatives as directed by Escapade Silverstone.

The above summarizes core duties; additional responsibilities may arise, and role requirements may evolve.

Performance Expectations: Our vision is to become a global leader in motorsport-inspired hospitality, driven by our brand pillars: a modern architectural design offering exceptional views, blending motorsport excitement with tranquil British countryside living, and providing high-end dining experiences. We value passion for motorsport, precision, responsible hospitality, sustainability, and community impact. Performance will be assessed via objectives set through the Personal Development Review process.

Skills, Knowledge, and Expertise

• Experience in 4-star or 5-star hotels or similar lifestyle brands is desirable
• Experience in conferencing and events
• Strong, positive guest service approach
• Passion for F&B services
• Organized, able to work independently or in a team
• Excellent interpersonal skills
• Proficient in English; additional languages are advantageous
• Impeccable grooming and hygiene standards, with an elegant demeanor
• Proficient in IT systems, including Microsoft Office
• A full clean UK driving license is desirable