Restart - Employment Adviser - (Warrington)

Seetec Group Ltd.; Warrington; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays

Birthday Day off

2 Volunteer Days

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual Pay Review

Refer a Friend Scheme

BenefitHub discounts

Job summary

The Employment Adviser role at Seetec Group is based in Warrington with a permanent contract and 37 hours per week, offering a rewarding opportunity to guide and support participants toward sustainable employment.

You will manage a caseload, coach and mentor individuals, and build strong relationships while achieving KPIs in a target-driven environment. The role emphasises customer service, safeguarding, and working as part of an employee-owned organisation.

Qualifications

• Basic understanding of self-employment and related support pathways.
• Strong IT skills, with experience using Microsoft Office programmes.
• Experience working in a target-driven environment.
• Proven ability to deliver services in line with contractual and quality standards.
• Knowledge of the employability and recruitment sectors.
• Experience providing information, advice, and guidance to individuals.
• Ability to build relationships and support people to achieve their goals.
• Full UK driving licence and willingness to travel as required.

Responsibilities

• Manage and progress a caseload of customers, supporting them to overcome barriers and move into employment.
• Meet and exceed personal performance targets (KPIs).
• Deliver a positive and engaging experience that encourages customer participation.
• Build tailored Action Plans using SMART goals to support timely and effective progression.
• Provide personalised job search support, including CV writing and interview preparation.
• Match customers to suitable job opportunities.
• Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
• To undertake any other duties, as required, appropriate to the post.

Skills

Customer service

Target driven

Microsoft Office

Relationship building

Driving licence

Willing to travel

Job description

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you.

We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.

You’ll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.

Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities.

This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

There’s also the opportunity to progress your career within the SeetecGroup.

Contact for more information: talk to our experienced Internal Recruitment Team on 01702 595200.

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned.

What our people say.

Location: This is an office-based role, working in Warrington

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Contract: Permanent

Closing Date: 28 October 2026

Key Responsibilities

• Manage and progress a caseload of customers, supporting them to overcome barriers and move into employment
• Meet and exceed personal performance targets (KPIs)
• Deliver a positive and engaging experience that encourages customer participation
• Build tailored Action Plans using SMART goals to support timely and effective progression
• Provide personalised job search support, including CV writing and interview preparation
• Match customers to suitable job opportunities
• Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
• To undertake any other duties, as required, appropriate to the post

Skills and Experience

Basic understanding of self-employment and related support pathways

Strong IT skills, with experience using Microsoft Office programmes

Experience working in a target-driven environment

Proven ability to deliver services in line with contractual and quality standards

Knowledge of the employability and recruitment sectors

Experience providing information, advice, and guidance to individuals

Ability to build relationships and support people to achieve their goals

Full UK driving licence and willingness to travel as required

Additional Information

SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work.

We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.

Seetec an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.