Restart - Employment Adviser - (Trowbridge and Chippenham)

Seetec Group Ltd.; Kingswood; Vor Ort; GBP 27.000 - 30.000; Vollzeit

Benefits dieser Stelle

25 days annual leave

Birthday day off

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual Pay Review

Refer a Friend Scheme

BenefitHub access

Zusammenfassung

Seetec Group is seeking an Employment Adviser to support participants toward sustainable employment in the Trowbridge and Chippenham area. You will coach, guide and mentor customers, helping them overcome barriers and set realistic job goals while building strong relationships with employers.

The role emphasizes customer service excellence, initiative, and problem-solving in a performance-driven environment, with a focus on improving lives and communities across the UK.

Qualifikationen

• Experience delivering services in accordance with contractual requirements and quality expectations.
• Experience providing information, advice and guidance (IAG) to customers.
• Full UK driving licence is essential.

Aufgaben

• Manage and support a caseload of customers, helping them overcome barriers and move into sustainable employment.
• Deliver a positive customer experience and keep participants engaged and motivated.
• Conduct assessments to understand each customer's circumstances, aspirations, skills and goals.
• Develop and maintain personalised SMART Action Plans to support progression into work.
• Provide tailored job search, CV and interview support to maximise employment outcomes.

Kenntnisse

Local labour market knowledge

Driving licence

MS Office proficiency

IAG experience

Performance driven

Tools

Microsoft Office

Jobbeschreibung

Restart - Employment Adviser - (Trowbridge and Chippenham)

Job Role

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you.

We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.

You'llmanage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.

Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities.

This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences.

£26,500 to £29,545 per annum(dependent on experience)

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

There’s also the opportunity to progress your career within the SeetecGroup.

If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned.

What our people say.

Location: Trowbridge and Chippenham

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date: 12 October 2026

Key Responsibilities

• Manage and support a caseload of customers, using a variety of approaches to help them overcome barriers and move into sustainable employment.
• Deliver a positive customer experience, ensuring participants remain engaged and motivated throughout their journey.
• Conduct assessments to understand each customer's circumstances, aspirations, skills and employment goals.
• Develop and maintain personalised SMART Action Plans to support progression into work.
• Provide tailored job search, CV and interview support to maximise employment outcomes.
• Develop a strong understanding of the local labour market and identify suitable employment opportunities for customers.
• Build relationships with employers and stakeholders to generate vacancies, create opportunities and support recruitment needs.
• Achieve and exceed performance targets while maintaining compliance with contractual, quality and customer service standards.
• To undertake any other duties, as required, appropriate to the post

Skills and Experience

Copilot said:

• Strong understanding of the local labour market within the designated geographical area
• Basic awareness of self-employment opportunities
• Proficient in Microsoft Office and other workplace IT systems
• Proven ability to achieve objectives within a performance-focused environment
• Experience delivering services in accordance with contractual requirements and quality expectations
• Understanding of the employability sector
• Familiarity with recruitment practices and employer needs
• Experience providing information, advice and guidance (IAG) to customers
• Full UK driving licence

Additional Information

SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us” Seetec an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.