Responsive repairs Supervisor

Acis Group Limited; Gainsborough CP; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading housing provider is looking for an experienced supervisor to manage social housing repairs. You will ensure compliance with regulations, oversee skilled operatives, and maintain quality standards. The ideal candidate will have a solid technical background, preferably qualified to NVQ level 2 with experience in social housing. Attractive benefits include enhanced annual leave and training funding.

Benefits

25 days annual leave, increasing to 30 with service

Enhanced pension contributions up to 10%

Funding for professional training and memberships

Cycle to work scheme

Death in service benefit of 3x salary

Qualifications

• Qualified to NVQ level 2 or equivalent, with a Gold CSCS card.
• Experience working in social housing and collaborating with housing associations.
• Knowledge of housing repairs management systems.

Responsibilities

• Ensure operatives comply with processes and regulations.
• Monitor and control assets, cost, quality, and timelines.
• Conduct quality assurance inspections on engineers and subcontractors.

Skills

Technical background in construction or social housing repairs

Experience managing skilled trade operatives

Understanding of costs, including Schedule of Rates

Site Supervisor Safety Training Scheme

Education

NVQ level 2 or equivalent

Job description

Job Advert

This is an exceptional opportunity to join an award-winning, high-performing team. With solid support from the Repairs and Maintenance Manager and a close-knit supervisory team, this is a great time to join the business.

Our recent awards include:

• Housing Innovation - Best Repairs and Maintenance
• NHMF - Most Innovative Property Services
• EMM - Inhouse Maintenance Team of the Year

As a high-level overview, some of your responsibilities will include (a full rundown can be found in the attached recruitment pack):

• Ensuring operatives comply with company processes, procedures, regulations, and statutory legislation to safeguard people and the public, delivering services aligned with Acis Group Limited's strategic objectives and Approved Codes of Practice (ACOPs).
• Monitoring and controlling company assets, scope, cost, quality, and timelines for all works delivered by the workforce, within the agreed budgets and targets.
• Holding regular coaching meetings, setting targets, and conducting development reviews with your team.
• Performing quality assurance inspections on engineers and subcontractors.
• Surveying and inspecting properties, developing work schedules, and managing materials and plant deliveries.
• Collaborating with the Planning team and Repairs and Maintenance Manager to organise works.
• Updating the CRM system with customer correspondence, complaints, and enquiries.
• Identifying the need for risk assessments and method statements, delivering toolbox talks, and managing safe sites.
• Conducting health and safety audits and ensuring equipment testing complies with industry standards.
• Producing estimates, valuations, and contributing to financial targets.
• Managing variation orders, extensions of time, and liaising through to final invoicing.
• Interpreting data, drawings, and preparing reports for management.

What looks good to us:

• A technical background in construction or social housing repairs, qualified to NVQ level 2 or equivalent, with a Gold CSCS card, and willing to learn new skills.
• Experience working in social housing and collaborating with housing associations or local authorities.
• Experience managing skilled trade operatives, including productivity and performance management.
• Understanding of costs, including Schedule of Rates.
• Site Supervisor Safety Training Scheme or equivalent.
• Knowledge of housing repairs management systems and managing multiple trades.

What will help you stand out (not essential):

• HND/HNC in facilities, building, or construction services.
• Experience managing multiple projects simultaneously in a building services environment.
• NHF - National Housing Federation SOR experience.
• HHSRS operating qualifications.
• Previous supervisory experience within social housing repairs/maintenance.

What you'll get as part of the team:

• 25 days annual leave, increasing to 30 with service, plus bank holidays.
• Enhanced pension contributions up to 10%.
• Funding for professional training and memberships.
• Staff benefits with Paycare health scheme.
• Discounts through Acis Perkz.
• Employee recognition rewards.
• Enhanced maternity and paternity schemes.
• Cycle to work scheme.
• Enhanced sick pay.
• Confidential Employee Assistance Programme.
• Death in service benefit of 3x salary.

As soon as a suitable candidate is found, we may close the advert early, so please apply promptly.

Acis is committed to equality and diversity, and welcomes applications from all qualified individuals. We support flexible working arrangements and can discuss interview accommodations.