Responsible Individual & Operations Manager for Residential Children's Home

ZipRecruiter; Tamworth; On-site; GBP 58,000 - 65,000; Full time

Job description

Job Description

Overview

We are seeking a highly skilled, motivated and experienced Responsible Individual/Operations Manager for an outstanding Children’s Home organisation based in Staffordshire.

In this role you will oversee multiple homes in the region, ensuring each home is running smoothly and to an exceptional standard. In return, you will be given a fantastic opportunity to work and grow with a company that cares about their staff.

Our aim’s as an organisation are to ensure a safe, homely and therapeutic environment for vulnerable people, enabling them to grow and develop positive relationships, attend education and jobs, stay away from offending, and achieve goals set.

We want the people in our care to feel encouraged, valued, and respected so work hard to provide a foundation of kindness, healthy living, and good ethical living that can support greater family and community relations.

Experience:

This is a wonderful opportunity for an existing responsible individual to help our organisation flourish or for a registered manager looking to progress onto the next phase of their career. Given the responsibility it undertakes, we do require at least 3 - 5 years experience as a manager in residential care (or a mirror industry).

Regulatory and Compliance Responsibilities (Responsible Individual)

Leadership and Compliance:

• Ensure the home complies with the Children’s Homes Regulations 2015, Ofsted requirements, and all relevant statutory guidance.
• Act as the main point of contact with Ofsted, ensuring regulatory notifications are submitted and responded to in a timely manner.

Quality Assurance:

• Monitor and evaluate the quality of care provided in the home, ensuring it meets, and where always possible exceeds, the Quality Standards.
• Conduct regular audits of records, care plans, and policies to ensure compliance and best practices.

Safeguarding:

• Ensure safeguarding procedures are robust and followed by all staff, promoting the safety and well-being of children and people.
• Lead on serious case reviews, complaints, and any safeguarding investigations.

Supervision of Registered Managers:

• Provide supervision, guidance, and support to the Registered Manager(s) of the children’s home(s) to ensure effective day-to-day management.
• Support managers in maintaining a positive and stable home environment for children.

Staff Management and Development:

• Oversee the recruitment, training, and professional development of staff, ensuring they are skilled and equipped to deliver high standards of care.
• Monitor staff performance, conduct appraisals, and address performance concerns as necessary alongside the registered manager.

Resource Management:

• Ensure the home operates within budget, managing resources effectively to deliver value without compromising quality.
• Oversee maintenance and health and safety checks to provide a safe and welcoming environment.

Continuous Improvement:

• Develop and implement strategic plans to enhance the home's performance, including addressing any regulatory feedback or areas for improvement.
• Promote a culture of excellence, reflective practice, and continuous development across the team.

Partnership Working

• Build and maintain strong relationships with external stakeholders, including local authorities, social workers, and other professionals.
• Represent the organization in meetings and advocate for the needs and best interests of the children and people in care.

Child-Focused Practice

• Ensure the rights, voice, and experiences of children and people are at the heart of all decisions and operations.
• Promote positive outcomes for children, including their education, health, and emotional well-being.

Essential Criteria:

Qualifications and Experience

• Hold a Level 5 Diploma in Leadership for Health and Social Care and Children and People's Services (or equivalent).
• At least 5 years of management experience in a children’s residential care setting.
• A thorough understanding of the Children’s Homes (England) Regulations 2015, Quality Standards, and Ofsted requirements.

Skills and Abilities

• Strong leadership and management skills, with the ability to motivate and develop staff teams.
• Excellent communication skills, both verbal and written, with the ability to engage with children, staff, and external stakeholders effectively.
• Strong analytical and problem-solving skills, with experience in auditing and quality improvement.
• To be the Ofsted registered Responsible Individual for the children's home and act on behalf of the organisation to ensure that the home meets relevant requirements set out in legislation.
• To provide effective leadership and management of the home.
• To ensure a high standard of consistent care and service in accordance with legislation, government guidance, regulations and standards and the policies and procedures of the registered provider.
• To oversee the management of placements within the home and to liaise with managers in formulating jointly agreed plans to ensure a coordinated approach to services for children and people.

Knowledge

• Comprehensive knowledge of safeguarding and child protection legislation and procedures.
• Awareness of trauma-informed care and the ability to support children with complex needs and challenging behaviours.
• Substantial experience of managing care planning practice in children's homes. A wealth of Ofsted experiences identifying, assessing, care planning, delivering, monitoring, and evaluating outcomes.
• Extensive knowledge of law and practice relating to looked after children. Have the business and management skills to supervise the management of the service efficiently and effectively.

Personal Qualities

• Empathy and understanding for children and people in care.
• Commitment to upholding high standards of care and promoting children’s rights and well-being.
• Flexibility and resilience to adapt to the demands of the role, including working under pressure.

Other Requirements

• Enhanced DBS check.
• Full UK driving license and access to a vehicle.
• Willingness to work flexibly, including some evenings and weekends as required.

Desirable Criteria:

• Experience acting as a Responsible Individual or working at a senior leadership level in children’s services.
• Knowledge of therapeutic or trauma-informed care approaches.
• Additional management or leadership qualifications.

Pay: £58,000.00-£65,000.00 per year FTE

Additional pay:

• Yearly bonus

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking
• Paid for training and skill advancements