Responsible Gaming & Customer Safety Specialist

Praxis Tech; Leeds; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Pension

Paid Time Off

Wellness Programs

Job summary

Praxis Tech in Leeds is seeking a Mid-Level Casino Sportsbook Compliance B2C Customer Service specialist to support safe and responsible play across Flutter UK & Ireland brands. You will help customers, communicate clearly, and work as part of a supportive team.

The role focuses on delivering compliant customer service, troubleshooting inquiries about responsible gaming, and collaborating with internal teams to uphold licensing and brand standards.

Responsibilities

• Support safe and responsible play across Flutter UK & Ireland brands by helping customers.
• Communicate clearly and work as part of a supportive team to resolve inquiries.
• Assist in upholding compliance and brand standards in customer interactions.

Job description

Praxis Tech in Leeds is seeking a Mid-Level Casino Sportsbook Compliance B2C Customer Service specialist to support safe and responsible play across Flutter UK & Ireland brands. You will help customers, communicate clearly, and work as part of a supportive team.

The role focuses on delivering compliant customer service, troubleshooting inquiries about responsible gaming, and collaborating with internal teams to uphold licensing and brand standards.