Responsible AI Lead

LLOYDS BANK PLC; Manchester; Hybrid; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Generous pension contribution

Annual bonus

Share schemes

Wellbeing initiatives

30 days holiday

Job summary

Lloyds Banking Group is seeking a hands-on Responsible AI Lead in Manchester to steer a cross-functional team delivering next‑generation AI capabilities. You’ll blend software engineering with Generative AI, ensuring safety, security and scalable cloud-native solutions across Google Cloud, open‑source tools, and enterprise systems.

You will shape engineering standards, mentor engineers, and drive rapid delivery in a regulated environment while collaborating with Risk, Security and Legal teams to

Qualifications

• Proficient in Java, Python and TypeScript with production services experience.
• Strong technical leadership of large, multi-team deliveries.
• Hands-on with agentic AI, LLM-powered apps and safety engineering.
• Cloud-native engineering with containers, IaC and CI/CD.

Responsibilities

• Define strategy and technical direction for agentic AI services.
• Lead, develop and coach multiple teams with an inclusive culture.
• Design and deliver AI Agents using Google Cloud services and enterprise integrations.
• Ensure quality through CI/CD, automated testing and observability.
• Lead lifecycle from design to operation, focusing on resilience and cost-effectiveness.

Skills

Java

Python

TypeScript

Leadership

Cloud-native

CI/CD

Security & Compliance

Tools

Vertex AI

GKE/Cloud Run

Terraform/IaC

Job description

End Date Monday 16 November 2026

Salary Range £92,701 - £109,060

Salary: £90,440 - £110,000 per annum

We support flexible working – click here for more information on flexible working options

Flexible Working Options: Hybrid Working, Job Share

JOB TITLE: Responsible AI Lead

LOCATION: Manchester

HOURS: Full-time – 35 hours

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Manchester office.

About this opportunity

Exciting opportunity for a hands‑on Responsible AI Lead to join our Voice, Workforce Intelligence Lab. You’ll lead a cross‑functional team to build and evolve our telephony and digital platforms. This is a technical team lead role combining technical depth with people leadership. As a senior leader in the lab, you will provide technical leadership in shaping and delivering next‑generation capabilities—integrating advanced software engineering practices with Language Models and Generative AI within a cloud‑native architecture. Your expertise will drive innovation, set engineering standards, and influence the strategic direction of cutting‑edge solutions. Developing the upcoming era of autonomous AI for colleagues and customers is our focus - ensuring safety, security, and scalability. As a Responsible AI Lead, you’ll set technical direction and lead multiple teams to design, build and run AI Agents on Google Cloud, blending open‑source tools with GCP native services. You’ll stay hands‑on when needed and help grow engineering capability - all while delivering outcomes at pace in a regulated environment.

What you’ll do

• Define strategy and technical direction for agentic AI services (patterns, standards, runtime quality), working closely with Engineering peers, Product & Architecture teams.
• Lead, develop and coach multiple teams, fostering a high‑performance and inclusive engineering culture.
• Design and deliver AI Agents using services such as Vertex AI (including Agent Builder), Cloud Run/GKE, Pub/Sub, CloudSQL, BigQuery, Cloud Storage, Secret Manager and IAM, integrating securely with enterprise systems.
• Achieve efficiently with quality: CI/CD, automated testing (unit, contract, end‑to‑end), performance testing, SRE practices, and actionable observability (logs, metrics, traces).
• Engineer for safety, security and cost‑effectiveness by implementing guardrails, supervising model/agent evaluations, secrets management, IAM scoping and FinOps.
• Lead the full lifecycle (design, build, run, iterate), ensuring resilience, scalability and operability.
• Influence and lead others in the platform by providing reusable components, patterns, and templates; leading vendor interactions; streamlining the tech infrastructure; and communicating effectively with senior collaborators.

What you’ll need

• Proficiency in Java, Python and TypeScript, with experience delivering production services (APIs, event‑driven systems, microservices), ideally on GCP.
• Proven technical leadership of large, multi‑team deliveries - setting strategy, making sound architectural decisions and enabling teams to deliver at pace.
• Hands‑on experience with agentic AI: building LLM‑powered applications/agents, tool use, orchestration, retrieval (RAG), prompt and safety engineering, evaluation and telemetry.
• Proficient knowledge of cloud‑native engineering: containers (GKE/Cloud Run), Terraform/IaC, continuous integration/continuous deployment, automated quality assurance, observability, optimizing performance, and managing incidents.
• Solid knowledge of security, privacy and compliance in regulated environments; confident working with Risk, Security and Legal teams.
• Excellent communication and stakeholder engagement skills, with the ability to simplify complex concepts into clear, outcome‑focused narratives.
• It would be great if you had any of the following… Experience with Vertex AI Agent Builder/Agentspace, LangGraph, multi‑agent patterns or agent‑to‑agent protocols. Knowledge of data governance and model risk practices in financial services. Exposure to Azure/AWS or cross‑cloud patterns. Experience building communities of practice and engineering guilds.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide‑ranging benefits package, which includes

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.

Should you wish to contact us for any reason, please email us at: [e-mail] For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.