Responder (Care Services) - GLA14004

Glasgow City Health and Social Care Partnership; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local health and social care organization in Glasgow is seeking dedicated Responder Carers to offer immediate assistance and reassurance to older adults in emergencies. This role involves city-wide travel, responding to telecare alarms and delivering hands-on support. Candidates should possess a valid UK driving license and a caring attitude. Training in innovative technology will be provided, fostering career advancement within the health services.

Benefits

Career development opportunities

Supportive team environment

Training with innovative technology

Qualifications

• Must have a valid UK driving license.
• Ability to adapt to varied situations.
• Experience is not required, training provided.

Responsibilities

• Responding to telecare alarms across Glasgow.
• Delivering immediate support in urgent situations.
• Providing reassurance during emergencies.
• Prioritizing calls based on urgency.

Skills

Kindness and responsiveness

Driving license

Calm under pressure

Job description

Job Description

Make a Meaningful Impact - Become a Responder Carer with Glasgow City Health and Social Care Partnership (GCHSCP)

Please note, this role does not meet Home Office requirements for Visa Sponsorship.

Role - Responder (Care Services)
Location - GCHSCP, Blair Court, 100 Borron St, Glasgow, G4 9XE
Hours and Shift Pattern - 22.75hrs (backshift)
Contract Status - 1 x permanent, 1 x temporary up to 6 months

Do you have a caring nature, a dependable attitude, and a desire to make a real difference in your community? We are looking for committed Responder Carers to join our Alarms Team at GCHSCP.

In this essential role, you will be the first point of contact for older adults using our telecare service, offering emergency assistance and reassurance when it's needed most.

What is Telecare?
Telecare involves a range of technology-enabled devices designed to help people live safely and independently at home. These systems provide alerts and support in emergencies or when risks arise, ensuring peace of mind for users and their families.

Your role will include:
Responding to telecare alarms across Glasgow.
Delivering hands-on support in urgent situations, such as falls or personal care needs.
Providing calm and compassionate reassurance during emergencies.
Working closely with a dedicated team to ensure seamless care delivery.
Travelling city-wide from your base at Blair Court, prioritising calls based on urgency (you will have access to our manual fleet of cars).

What we're looking for:
A kind, responsive individual with a strong sense of responsibility.
A full, valid UK driving licence
The ability to remain composed under pressure and adapt to varied situations.

Why join us?
Close-Knit Team: Work as part of a small, supportive team dedicated to delivering essential care.
Diverse Experiences: Engage with different people every day, addressing a range of needs from falls and health emergencies to personal care.
Innovative Technology: Enhance your skills with telecare equipment and specialist lifting equipment to deliver exceptional care and support, no previous experience with this equipment is required.
Career Development: Within Care Services, we are committed to the professional development of our staff. Through our succession planning initiatives, Responder Carers have the opportunity to advance their careers within the team.

Membership of the Protection of Vulnerable Groups (PVG) Scheme is essential on taking up appointment. Please note successful candidates for the above role will be required to pay for their PVG Membership/or Scheme Checks.

Registration to the Scottish Social Services Council (SSSC) is an essential requirement for this role. You must either be already registered or have applied within 3 months and be registered within 6 months from your start date. Please note as part of the local government pay deal, local authority staff are currently not required to pay SSSC fees.

These roles are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).

Interviews are likely to take place 27 August 2025.

Working for us!

For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:

GCC Website and GCC Conditions of Service

Application Packs

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone [phone]. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

GCC Job Evaluation