Responder (Care Services)

Glasgow City Health and Social Care Partnership; Glasgow; On-site; GBP 17,000 - 19,000; Part time

Job summary

A public health organization in Glasgow is seeking committed Responder Carers to join their Alarms Team. In this role, you will respond to telecare alarms, providing emergency assistance and reassurance to older adults. Ideal candidates will have a caring nature, a valid UK driving licence, and the ability to remain composed under pressure. You will work alongside a supportive team and receive opportunities for career development.

Benefits

Career development opportunities

Supportive team environment

Qualifications

• Experience with telecare systems is a plus.
• No previous experience with telecare equipment required.

Responsibilities

• Respond to telecare alarms across Glasgow.
• Provide hands-on support in urgent situations.
• Deliver calm reassurance during emergencies.

Skills

Caring nature

Dependable attitude

Ability to remain composed under pressure

Responsive individual

Education

Full valid UK driving licence

Registration to the Scottish Social Services Council (SSSC)

Job description

Salary: £17,833.50 - £18,869.52 per year pro rata

Contract Type: Permanent

Position Type: Part Time

Hours: 22.75 hours per week

Job Description

Make a Meaningful Impact – Become a Responder Carer with Glasgow City Health and Social Care Partnership (GCHSCP)

Please note, this role does not meet Home Office requirements for Visa Sponsorship.

Role – Responder (Care Services)
Location – GCHSCP, Blair Court, 100 Borron St, Glasgow, G4 9XE
Hours and Shift Pattern – 22.75hrs (backshift)
Contract Status – 1 x permanent, 1 x temporary up to 6 months

Do you have a caring nature, a dependable attitude, and a desire to make a real difference in your community? We are looking for committed Responder Carers to join our Alarms Team at GCHSCP.

In this essential role, you will be the first point of contact for older adults using our telecare service, offering emergency assistance and reassurance when it’s needed most.

What is Telecare?
Telecare involves a range of technology-enabled devices designed to help people live safely and independently at home. These systems provide alerts and support in emergencies or when risks arise, ensuring peace of mind for users and their families.

Your role will include:
• Responding to telecare alarms across Glasgow.
• Delivering hands-on support in urgent situations, such as falls or personal care needs.
• Providing calm and compassionate reassurance during emergencies.
• Working closely with a dedicated team to ensure seamless care delivery.
• Travelling city-wide from your base at Blair Court, prioritising calls based on urgency (you will have access to our manual fleet of cars).

What we’re looking for:
• A kind, responsive individual with a strong sense of responsibility.
• A full, valid UK driving licence
• The ability to remain composed under pressure and adapt to varied situations.

Why join us?
• Close-Knit Team: Work as part of a small, supportive team dedicated to delivering essential care.
• Diverse Experiences: Engage with different people every day, addressing a range of needs from falls and health emergencies to personal care.
• Innovative Technology: Enhance your skills with telecare equipment and specialist lifting equipment to deliver exceptional care and support, no previous experience with this equipment is required.
• Career Development: Within Care Services, we are committed to the professional development of our staff. Through our succession planning initiatives, Responder Carers have the opportunity to advance their careers within the team.

Membership of the Protection of Vulnerable Groups (PVG) Scheme is essential on taking up appointment. Please note successful candidates for the above role will be required to pay for their PVG Membership/or Scheme Checks.

Registration to the Scottish Social Services Council (SSSC) is an essential requirement for this role. You must either be already registered or have applied within 3 months and be registered within 6 months from your start date. Please note as part of the local government pay deal, local authority staff are currently not required to pay SSSC fees.

These roles are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).

Interviews are likely to take place 27 August 2025.

Working for us!

For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone [phone]. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see