Respiratory Team Administrator | Imperial College Healthcare NHS Trust

IMPERIAL COLLEGE HEALTHCARE NHS TRUST; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in London is seeking a motivated Team Clinical Administrator to join their Respiratory Physiology team. This hybrid role involves managing correspondence, arranging meetings, and supporting CPAP clinics. The ideal candidate should have excellent customer service skills and the ability to work under pressure. Full training will be provided, making this an excellent opportunity for those looking to develop in a vibrant team environment. Benefits include flexible working and career development opportunities.

Benefits

Career development

Flexible working

Wellbeing programs

Staff recognition scheme

Qualifications

• Some experience with patients would be an advantage.
• Excellent customer service skills are essential.
• Ability to work under pressure is necessary.

Responsibilities

• Manage correspondence, typing reports and agendas.
• Arrange meetings and manage room bookings.
• Support the clinical team with routine patient queries.

Skills

Customer service skills

Empathy

Ability to work under pressure

Tools

Information technology

Job description

A vacancy has arisen for a motivated, enthusiastic and reliable individual to join the Respiratory Physiology team in the role of Team Clinical Administrator (band 3). This is a hybrid role, working between the administrative and clinical arms of the service in the specialist Sleep Centre at Charing Cross Hospital. You will join a multidisciplinary team including consultants, clinical scientists, physiologists and administrators.

You will play a key role in providing a comprehensive and good quality administrative service, working closely with the respiratory medicine operational team to book patient sleep studies, and liaising with and supporting the sleep receptionist delivering day-to-day services. Clinically, you will support the smooth running of the CPAP clinics, assist the clinical team with routine patient queries, interact with walk-in patients, post replacement parts and issue sleep study equipment to patients.

This is a specialist role and although direct experience is not required as full training will be given, some experience with patients would be an advantage. Excellent customer service skills, empathy and the ability to work under pressure are essential.
• Manage all correspondence, typing reports, agendas, minutes of meetings for the designated team.
• Arranges meetings for the team as necessary, managing room bookings and materials required.
• Receive post and deal with routine correspondence and undertake follow-up action as directed by the unit manager or team leader.
• Assist in ad hoc project work.
• Use initiative and work without direct supervision, as well as to use relevant information technology to facilitate the performance of tasks.
• Participate in annual appraisals and performance reviews. Identify personal development needs.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview..



The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.


This advert closes on Thursday 7 Aug 2025