Respiratory Team Administrator

Imperial College Healthcare NHS Trust; London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in London seeks a motivated Team Clinical Administrator to support the Respiratory Physiology team. You'll manage correspondence, arrange meetings, and assist with patient interactions in a hybrid role at the Sleep Centre, enhancing your career while working with expert clinicians. Full training will be provided. Benefits include flexible working and career development opportunities.

Benefits

Career development

Flexible working

Staff recognition scheme

Cycle to Work scheme

Qualifications

• Some experience with patients would be an advantage.
• Full training will be provided.

Responsibilities

• Manage all correspondence for the designated team.
• Arrange meetings and manage room bookings.
• Assist with routine patient queries and support the clinical team.

Skills

Excellent customer service skills

Empathy

Ability to work under pressure

Job description

A vacancy has arisen for a motivated, enthusiastic and reliable individual to join the Respiratory Physiology team in the role of Team Clinical Administrator (band 3). This is a hybrid role, working between the administrative and clinical arms of the service in the specialist Sleep Centre at Charing Cross Hospital. You will join a multidisciplinary team including consultants, clinical scientists, physiologists and administrators.

You will play a key role in providing a comprehensive and good quality administrative service, working closely with the respiratory medicine operational team to book patient sleep studies, and liaising with and supporting the sleep receptionist delivering day-to-day services. Clinically, you will support the smooth running of the CPAP clinics, assist the clinical team with routine patient queries, interact with walk-in patients, post replacement parts and issue sleep study equipment to patients.

This is a specialist role and although direct experience is not required as full training will be given, some experience with patients would be an advantage. Excellent customer service skills, empathy and the ability to work under pressure are essential.

• Manage all correspondence, typing reports, agendas, minutes of meetings for the designated team.
• Arranges meetings for the team as necessary, managing room bookings and materials required.
• Receive post and deal with routine correspondence and undertake follow-up action as directed by the unit manager or team leader.
• Assist in ad hoc project work.
• Use initiative and work without direct supervision, as well as to use relevant information technology to facilitate the performance of tasks.
• Participate in annual appraisals and performance reviews. Identify personal development needs.
  
  

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

For further details / informal visits contact: Name: Helen Crawford Job title: Service Manager Email address: [e-mail]