Respiratory Medical Secretary – Dynamic NHS Admin Role

Norfolk and Norwich University Hospital; England; On-site; GBP 21,000 - 25,000; Full time

Job summary

Norfolk and Norwich University Hospital in Norwich invites applications for a Medical Secretary in the Respiratory Medicine directorate. You will provide essential administrative support to clinicians, patients and colleagues, handling telephone, filing, appointments, and confidential records.

We value accuracy, discretion and the ability to work effectively both independently and as part of a busy team. RSA III or equivalent experience is essential; NHS literacy standards apply.

Qualifications

• Good general literacy and numeracy.
• RSA III or equivalent experience is required.

Responsibilities

• Provide essential first point of contact between the hospital, patients and their relatives, and staff groups.
• Deal efficiently with direct and indirect patient contact.
• Work autonomously and as part of a team to support the Respiratory Medicine department.
• Ensure fidelity to Trust and National policies while delivering high-quality secretarial support.

Skills

Independent work

Teamwork

Deadline management

Discretion & confidentiality

Patient correspondence

Education

RSA III or equivalent experience

Job description

Norfolk and Norwich University Hospital in Norwich invites applications for a Medical Secretary in the Respiratory Medicine directorate. You will provide essential administrative support to clinicians, patients and colleagues, handling telephone, filing, appointments, and confidential records.

We value accuracy, discretion and the ability to work effectively both independently and as part of a busy team. RSA III or equivalent experience is essential; NHS literacy standards apply.