Resourcing Assistant

NHS Highland; Inverness; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Inverness is seeking a full-time Resourcing Assistant to join its newly formed Resourcing Team. The role involves coordinating bank and agency worker engagements, processing staffing requests, and supporting various administrative tasks. Candidates should possess strong attention to detail, data entry skills, and a customer-focused approach. This is a permanent position with 37 hours per week, with flexibility in hours welcomed.

Qualifications

• Good attention to detail required.
• Experience in data inputting and keyboarding.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Support resourcing and administration processes for bank and agency workers.
• Manage agency invoices and confirm worker availability.
• Handle enquiries and assist in redeployment activities.

Skills

Attention to detail

Data inputting skills

Customer care approach

Understanding of confidentiality

Energy and motivation

Job description

We have an exciting opportunity for a Resourcing Assistant to join our newly formed Resourcing Team.

About the Role

The post holder will work as part of a team responsible for providing an NHS Highland-wide resourcing service covering all job families across all geographic areas of NHS Highland. The team’s activities include:

1. Coordination of bank and agency worker engagements
2. Resident doctor rotation
3. Redeployment
4. Recruitment to posts on Agenda for Change, Medical, Dental, and Executive terms and conditions of employment

Responsibilities

The role includes supporting the resourcing and administration processes for bank and agency workers, processing requests for supplementary staffing, managing agency invoices, securing availability for work, matching and booking workers, notifying bookings to clinical areas, handling enquiries, and supporting redeployment activities.

Candidate Profile

We are looking for candidates with good attention to detail, data inputting and keyboarding skills, a customer care approach, understanding of confidentiality, and the energy and motivation to join a busy, fast-paced environment.

Additional Information

The post is based in Inverness. It is a permanent role, full-time (currently 37 hours per week, reducing to 36 hours from 1 April 2026). Flexibility around hours is also welcome.

Please note: This role does not meet the eligibility criteria for sponsorship, and NHS Highland is unable to provide Certificate of Sponsorship (CoS).

Equality and Diversity

NHS Scotland is committed to encouraging equality and diversity in our workforce, eliminating unlawful discrimination, and fostering a truly representative and respectful environment. We welcome applications from all sections of society.