Resourcing Administrator

Queen Elizabeth Hospital King's Lynn; King's Lynn and West Norfolk; In loco; GBP 24.000 - 28.000; Tempo pieno

Descrizione del lavoro

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust is seeking a motivated Resourcing Administrator to join the Temporary Staffing Team to streamline onboarding and compliance for bank and agency workers.

You will manage enquiries, support payroll notifications, and assist with day-to-day resourcing tasks in a busy NHS environment, ensuring accuracy and adherence to NHS standards.

Competenze

• English and Maths GCSE at grade C or above (or equivalent).
• Minimum of NVQ level 3 or equivalent experience.

Mansioni

• Use the E-rostering booking system to maintain the agency database and assist with shifts.
• Support the collection of information required for the NHS England weekly return.
• Communicate with staff, managers and directors with tact and discretion on policy adherence.
• Verify agency registration (e.g., GMC/NMC) and escalate issues via the manager/Medical Director; monitor HPAN notices.
• Maintain effective, up-to-date filing and readily accessible information.
• Take messages and answer routine enquiries.

Conoscenze

Microsoft Office

Data entry

Communication

Organisation

Formazione

English GCSE C or equivalent

NVQ Level 3 or equivalent

Strumenti

E-rostering booking system

HPAN alert system

NHS ESR system

Descrizione del lavoro

We are seeking a motivated and organised Resourcing Administrator to join our busy Temporary Staffing Team. In this role, you will support the administration of the Trust's bank and agency workforce, ensuring onboarding and compliance processes are completed accurately and in line with NHS standards.

You will manage enquiries via email and telephone, provide ongoing support to bank workers, process payroll notifications and amendments, and assist the wider team with day-to-day resourcing activities. The successful candidate will have excellent organisational and communication skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

Main duties of the job

o use the E-rostering booking system, to maintain the agency database: this will involve collating information and inputting it onto the database, working with the Temporary Staffing Team to ensure shifts are filled where possible.

2. To support the collection of information required for the Trust’s weekly NHS England return.

3. To communicate with all grades of staff, managers and directors as necessary, using tact and discretion to ensure that policies surrounding the engagement of temporary workers are adhered to.

4. To check agency worker registration on the relevant professional website once a CV has been received for example GMC, NMC. To raise any findings such as special conditions with the manager and Medical Director for consideration. To check all agency worker status on the HPAN alert notice website and to document this escalating any notices regarding an individual to the relevant professional lead before a booking is confirmed.

5. To be responsible for maintaining effective filing, ensuring files and all relevant information are up to date at all times and are readily available.

6. To take messages and answer routine enquiries.

Working for our organisation

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for further information regarding this role.

Person specification

Qualifications

• English and Maths GCSE at grade C or above (or equivalent)
• Minimum of NVQ level 3 or equivalent experience

Experience

• Experience of working in an office environment
• Working effectively in a team
• Working in a busy environment
• NHS or public sector experience

Skills, abilities, and knowledge

• Proficient in the use of Microsoft Office
• Ability to understand instructions verbally and in writing
• Knowledge of using databases/spreadsheets to update data

Applications are welcome from anyone who meets the criteria specified in the person specification regardless of age, gender, disability, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. Only those applicants who demonstrate in the application form how they meet the criteria in the person specification will be shortlisted for interview. We not only recruit employees based on their qualifications and experience, but we also recruit individuals who possess and can demonstrate the behaviours which underpin our core values (attached).

By applying for this post, you are agreeing to the transfer of information in the application form to Trac jobs & if you are offered a job your personal information will be transferred into the NHS Electronic Staff Records (ESR) system. Please check your email account including your junk folder, regularly for communication regarding this vacancy.

We offer our staff a wide range of benefits and support including:

• Flexible working opportunities
• Free counselling service
• Access to Stream - an app-based service that provides instant earned wage access*
• Support and advice for staff affected by either Perimenopause or Menopause
• Opportunity to join our Staff Networks which include Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks.

We are committed to being a menopause friendly employer.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Certificates of Sponsorship / Visa and Immigration

Although the salary for Band 3+posts is expected to meet the applicable UK Visas and Immigration (UKVI) salary threshold from December 2026 and may therefore be eligible for Skilled Worker visa sponsorship, (subject to the immigration rules in force at the time of application) applicants are responsible for checking their own eligibility against the relevant immigration requirements. The availability of sponsorship and any visa application remain subject to UKVI rules and approval. If you are not eligible, any offer of employment already made may be withdrawn.

Please note that all Nursing and Healthcare Assistant (HCA) vacancies require a face-to-face interview.

If you require sponsorship to work in this role including where you are currently sponsored, and wish to change employer, please review the Skilled Worker visa eligibility criteria before applying. Further information is available on the Government website: https://www.gov.uk/skilled-worker-visa/your-job.

Use of Artificial Intelligence (AI) in Applications

We encourage applicants to ensure that applications accurately reflect their own skills, experience, achievements and motivations. While AI and other digital tools can support drafting and proofreading, applications should be written in a way that genuinely represents the individual applicant.

During our assessment process, we are looking to understand your personal knowledge, experience and suitability for the role. Applications that relyon AI-generated content may not provide an accurate reflection of your capabilities and could make it more difficult for us to assess your suitability fairly or accurately during the interview process.

We encourage candidates to take the time to prepare accurate applications using their own examples and experiences, enabling a fair and transparent recruitment process for all applicants.

Important Notice for Applicants

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust is committed to safe and fair recruitment practices. We do not charge any fees for applications, recruitment processes, sponsorship arrangements or offers of employment. All vacancies are advertised through our official recruitment channels and all recruitment communications will come from authorised Trust representatives using official contact details. If you are asked to make a payment, provide banking information, or have concerns about the authenticity of a recruitment communication, please contact our Recruitment Team for verification before taking any action.

For Overseas Applicants

Please be aware that fraudulent organisations and individuals sometimes falsely claim to represent NHS employers. The Trust will never request payment for employment opportunities, Certificates of Sponsorship, recruitment administration, or visa support. Applicants should only rely on information published on the Trust's official website and recruitment systems.

The Trust reserves the right to review applications from former employees and may take previous employment history into account as part of the selection process.

Employer certification / accreditation badges

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.