Resource Scheduler

BBC Group and Public Services; Eccles; On-site; GBP 25,000 - 30,000; Full time

Job summary

BBC Group and Public Services in Salford is seeking a Front of House Scheduler within Planning and Delivery, Media Operations. You’ll plan and manage work schedules for operational staff across a 24/7/365 environment, ensuring staff with the right skills are allocated on time and within policies.

The role requires strong organisational abilities, attention to detail, and collaborative work with editorial teams.

Qualifications

• Proven ability to analyse and interpret complex information and communicate clearly.
• Strong organisational and planning skills with accuracy and attention to detail.
• Experience in administrative work and delivering high-quality outcomes to deadlines.
• Collaborative team player who adapts to changing priorities in a fast-paced environment.
• Excellent problem-solving and proactive approach to improvements.

Responsibilities

• Front of House point of contact for Operational teams and stakeholders.
• Plan and manage work schedules for Operational teams to match contracted hours and skills.
• Advise on adhoc bookings, breaking News, and future events as part of Planning and Delivery.
• Proficient use of business systems and scheduling tools to manage bookings and reports.
• Collaborate with wider Planning and Delivery to optimise staffing and capacity.

Job description

JOB BAND: B
CONTRACT TYPE: Permanent
DEPARTMENT: Planning & Delivery, Media Operations
LOCATION: Salford
PROPOSED SALARY RANGE: £25,100 - £30,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

Working within a central Planning and Delivery team, you’ll be responsible for the work schedules of Media Operations Operational and Craft staff. Our Operational staff work across a wide range of live and pre-recorded content, and you may be working to tight deadlines in a 24/7/365 environment, adapting to last minute changes and making sure that the appropriate staff are allocated to the required operational environment at the right time. We work as a team and support each other, sharing knowledge and experience to ensure work is managed effectively across Planning and Delivery and BBC Media Operations as a whole.

WHY JOIN THE TEAM

BBC Media Operations is at the heart of teams delivering incredible content across all BBC platforms for all audiences. Comprising around nine hundred people, it manages the craft and production operations for the BBC’s news, radio, and some sport services across London, Salford, and Birmingham - capturing, editing, and producing our output 24x7 for TV, radio, and digital platforms. The Planning and Delivery team is central to managing the operational staffing and facilities that go into making some amazing and important content for our audiences. Everything from Royal events to major sporting tournaments and Radio Drama, BBC Music Roadshows we have it covered.

YOUR KEY RESPONSIBILITIES AND IMPACT

• You will be ‘Front of House’ and the point of contact for Operational teams, Management teams and other stakeholders such as Editorial teams.
• You will plan and manage the work schedule of the Operational team/s in accordance with their contracted hours and skills. You will be responsible for ensuring the operational workload is met by suitably skilled staff whilst the BBC Working policies and Teams and Conditions in a consistent manner and cost-efficient manner.
• You will work as part of the wider Planning and Delivery team to advise on additional bookings requests for adhoc bookings, breaking News and/or future events and other staffing and resourcing queries.
• Following training you will be proficient in business systems and scheduling tools such as Allocate/ScheduALL, Teampay and other Freelancer bookings and systems to manage and report on sickness, leave and other business and financial transactions.
• As part of the Planning and Delivery wider team, you will collaborate with other managers and stake holdersto plan staffing and resourcing across the craft and operational teams to share skills and use capacity in the most effective way.

ESSENTIAL CRITERIA

• A proven and developed ability to analyse and interpret complex information and communicate it clearly and accurately to a range of people.
• Strong organisational and planning skills, with a track record of managing competing priorities while maintaining a high level of accuracy and attention to detail.
• Demonstrable experience of working independently in an administrative role, consistently delivering high-quality outcomes and meeting deadlines.
• Proven ability to work collaboratively within a team and adapt effectively to changing priorities, managing a varied and unpredictable workload in a fast-paced environment.
• Excellent problem-solving skills, with a proactive and inquisitive approach to identifying improvements, adapting to new ways of working, and learning new systems and processes.

DESIRED

• Experience working as a staff scheduler.
• Experience of scheduling processes and/or systems.
• Knowledge of working time policies and how they are applied.
• Broadcast/Media environment experience.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.

Find out more about the BBC

Life at BBC

Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis or on an orchestra conditions contract.

Learn more about life at the BBC and our values in our candidate pack.

Candidate pack

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we’d be happy to discuss: [e-mail]

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.