Resource Planner - maternity cover up to 9 months - Littlecombe Depot - Dursley

ZipRecruiter; Stroud; Hybrid; GBP 28,000; Full time

Job summary

An established industry player is seeking a motivated individual to join a dynamic team in a friendly office environment. This temporary role involves managing customer calls, diagnosing issues, and scheduling repairs for Council homes. The ideal candidate will possess excellent communication skills, administrative experience, and a calm demeanor under pressure. In exchange for your skills and enthusiasm, you will enjoy a range of staff benefits, including a flexible working scheme and a strong pension plan. Join a vibrant community that values diversity and creativity while making a meaningful impact in local services.

Benefits

Excellent pension scheme

Flexi Working Scheme

Hybrid working approach

Employee Wellbeing Offer

Qualifications

• Experience in administration and scheduling is essential.
• Ability to communicate effectively and cope under pressure.

Responsibilities

• Take phone calls from customers and schedule repairs.
• Liaise with operatives, contractors, and tenants.

Skills

Verbal Communication

Written Communication

Administrative Skills

Scheduling Experience

Data Inputting

Tools

Computers

Job description

Job Description

Reference: REQ0153

Description: In April 2020, Stroud District Council internalised its Repair Service. Property Care is looking for someone to work within a fast-moving and friendly office. You will be responsible for taking phone calls from customers, diagnosing and scheduling repairs to the Council’s homes, and liaising with operatives, contractors, tenants, and other administrative tasks. You will need to communicate effectively with a variety of people and remain calm when dealing with stressful situations or challenging customers. You should have administrative and scheduling experience and be used to working with computers, particularly in relation to data inputting. Excellent verbal and written communication skills and the ability to cope under pressure are essential.

This role requires enthusiasm, energy, and a team player. For an informal discussion on the position, please contact Helen Coughlan, Business Support Manager at 01453 766321.

In exchange for your expertise, experience, and enthusiasm, we provide a range of staff benefits. Please click here for more information on the benefits of working for us.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders, those from Black, Asian and other minority backgrounds, and people with disabilities. Our organisation is committed to safeguarding the welfare of vulnerable adults, people, and children. Safer recruitment practices are applied to all job vacancies.

Stroud District has an energy unlike any other place. It’s green and dynamic, climate-conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious.

To find out more about what makes our place, our people, and our businesses so special, please follow the link to our dedicated website: Stroud District – The Natural Place

Region: Location: Littlecombe Depot - Dursley

Salary: GBP 27,711 pro rata, per annum

Package: - Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our website

Contractual hours: 22.12

Basis: Temporary