Resource Planner

NHS Scotland; Kilmarnock; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

NHS Scotland’s North Region Resource Planning Department is seeking an enthusiastic administrator to plan and maintain staff rosters, coordinating shifts for the Scottish Ambulance Service across the region. The role emphasises accuracy, confidentiality and timely reporting to support operational delivery.

The ideal candidate will be computer literate with strong Excel skills, able to balance priorities and work independently in a blended home/office setting.

Qualifications

• Experience in Resource Planning or Scheduling is advantageous.
• Strong understanding of data protection requirements.
• Able to work independently with a methodical approach and high attention to detail.

Responsibilities

• Plan and maintain staff rosters for the region.
• Allocate shifts to operational personnel and maximise relief staff use.
• Produce and communicate timely roster information to support operational decisions.
• Ensure compliance with data protection and information governance requirements.

Skills

Microsoft Excel

Organisation

Data protection

Scheduling

Tools

Microsoft Office

Job description

We are seeking an enthusiastic, organised and motivated individual to join the North Region Resource Planning Department.

This is an essential role within the Scottish Ambulance Service, responsible for the effective planning, maintenance and coordination of staff rosters to support operational service delivery across the Region. The successful candidate will provide a high level of administrative support, helping to ensure the efficient utilisation of resources while maintaining accurate and compliant staffing arrangements.

The post holder will be responsible for planning and maintaining staff rosters, allocating shifts to operational personnel and maximising the effective use of relief staff to meet service demands. This will involve forward planning as well as ensuring short notice coverage of shifts due to absence etc. In addition, the successful candidate will be responsible for producing and communicating timely, accurate resource planning information, ensuring managers and relevant departments have the information required to support operational decision-making.

The ideal candidate will be computer literate and confident in the use of Microsoft Office applications, particularly Excel. You will be able to work independently, demonstrate a logical and methodical approach to problem-solving, manage competing priorities effectively, and maintain a high level of accuracy and attention to detail. Previous experience of working within a Resource Planning or Scheduling department would be advantageous.

As the role involves handling confidential and sensitive information, the successful candidate must demonstrate a strong understanding of the Data Protection Act and a high degree of professional integrity.

This post is offered on a 1-year fixed term contract working 36 hours per week Monday Friday with weekend working also required. A blended approach combining home and office-based working can be considered.

Informal enquiries can be made to Frances Cameron, Resource Planning Supervisor

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website.

Please note that The Scottish Ambulance Service is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a \"regulated role\", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: .

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.