Resource Management Unit Information Coordinator

Essex Fire; Rivenhall End; On-site; GBP 28,000 - 36,000; Full time

Job summary

Essex County Fire and Rescue Service requires an information co-ordinator to join the Resource Management team. You will administer and quality assure RMU operational availability data, liaising with fire stations, control, and stakeholders to ensure timely data responses.

The role involves managing the Fire Service Rota, maintaining ASW and PAOD databases, and using Office 365 tools to support planning of shift patterns while preserving appliance availability.

Qualifications

• GCSEs Grade C or above or Key Skills Level 2 in English and Maths.
• Experience with administrative, statistical systems relating to resource management.
• Proven ability to analyse and interpret information to solve problems.
• Good written and communication skills with strong IT skills in Office 365.

Responsibilities

• To manage information through the Fire Service Rota application.
• To operate the RMU help desk, responding to enquiries in a timely manner, with some weekend working (one Saturday and one Sunday morning per month, working from home).
• Quality assure appliance availability data for the whole Service, ensuring data reflects live situations at operational stations.
• Maintain and update the ASW and PAOD databases.
• Update and maintain information about ECFRS’s operational data in a timely manner.
• Support personnel movements and plan shift patterns to maximise appliance availability.

Skills

Administrative skills

Data analysis

Office 365

Attention to detail

Communication skills

Education

GCSEs English and Maths (Grade C or above)

Tools

Rota application

Databases

Job description

Location: Service HQ, Kelvedon Park

Closing Date: Midnight 15 th October 2026

An exciting opportunity has arisen for an information co-ordinator to join our Resource Management team.

To protect and save life, property, and the environment by being responsible for the administration and quality assurance of Essex County Fire & Rescue Service’s (ECFRS) Resource Management Unit (RMU) operational availability data. Your role will be to assist in the administrative day to day functions within the department which will include liaising with staff on fire stations, Control, and other stakeholders, managing databases, Fire Service Rota, and actioning emails to ensure a timely response to data requests and the accuracy of information provided.

Main Duties and Responsibilities

• To manage information through the Fire Service Rota application
• To operate the RMU help desk, responding to all enquiries in a timely manner , with some weekend working (one Saturday and one Sunday morning per month, working from home)
• Quality assure appliance availability data for the whole Service, ensuring that the recorded data reflects live situations at operational stations.
• Maintain and update the Additional Shift workers (ASW) and Pre-Arranged Out Duty (PAOD) database.
• Update and maintain information about ECFRS’s operational data in a timely and accurate manner.
• Working proactively to support personnel movements, including planning in advance of shift patterns, ensuring maximum appliance availability and that personnel have sufficient time to relocate.

What Are We Looking For?

We are looking for someone with knowledge and experience of administrative, statistical systems and procedures relating to resource management. You will be able to work independently and as part of a team, with a proven track record of analysing and interpreting information to solve problems.

Your attention to detail will be supported by good written and communication skills along with strong IT skills in Office 365 functions.

Eligibility Criteria (internal and external applicants)

To be eligible to apply for the role, you must be able to demonstrate that you have:

• GCSEs Grade C or above or Key Skills Level 2 in English and Maths

If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting

Our Culture and Benefits

Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees.

Important Information for Firefighter Pension Scheme Pensioners

If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced.

Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.

You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.

The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.

This role will be subject to a Disclosure and Barring Service (DBS) check.

Disability Confident

We are an equal opportunity, Disability Confident, employer who welcomes applications from all backgrounds. We value diversity and are committed to creating a workplace where everyone is treated with dignity and respect. Applications are considered solely on merit .

You are also able to raise any queries or requests for support, including any adjustments you may require , at any stage of the process by email to [e-mail]

Should you wish to have an informal discussion with regards to the role, please contact Michael Terry Watch Manager Resource Management team via email to [e-mail]