Resource Coordinator

Severn Trent Water; Derby; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading utility company in Derby seeks a Resource Coordinator to manage workforce planning and resource allocation. You will ensure accurate logging in systems like SAP and Salesforce while fostering a caring and collaborative culture. The ideal candidate has experience in resource planning and strong analytical skills. This role offers a supportive workplace and various benefits, including holiday leave and an annual bonus scheme.

Benefits

25 days holiday + bank holidays

Annual bonus scheme

Family-friendly policies

Leading pension scheme

Dedicated training and development

Electric vehicle scheme

Two paid volunteering days

Qualifications

• Experience in resource planning and scheduling.
• Proficiency in using workforce management systems like Salesforce FSM.
• Strong IT skills, particularly in SAP ECC and Microsoft Office.

Responsibilities

• Manage resource planning and allocation effectively.
• Collaborate with Tactical Planning and Dispatch Leads.
• Ensure all records and systems are maintained accurately.

Skills

Resource planning

Stakeholder management

Analytical thinking

Microsoft Excel

SAP

Tools

Salesforce FSM

SAP ECC

Click

Job description

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Department: Customer Planning & Scheduling

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

Are you a natural co-ordinator who loves bringing order to complexity? As a Resource Coordinator you’ll be at the heart of resource planning—balancing and moving Severn Trent and contract labour to meet demand, keeping shrinkage records up to date, and making sure everything’s logged accurately in our systems such as SAP and Salesforce. You’ll also play a key role in enabling cross-boundary working and collaborating with our Tactical Planning and Dispatch Leads to deliver a seamless 21-day resource plan.

You'll be based at Pride Park, Derby within our Workforce Planning and Optimisation team.

HOW WE WORK

You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive and why for this role you’ll usually find us in the office during our working hours.

WHAT WE’RE LOOKING FOR

To thrive in this role, you’ll need to be comfortable using SAP, workforce management systems especially Salesforce FSM, and Microsoft Office—especially Excel and PowerPoint. You’ll have a good eye for spotting ways to improve how things are done and ideally bring some experience in resource planning with good knowledge of the Working Time Directive and shift pattern management. Strong stakeholder management, clear communication, and analytical thinking are key, along with solid IT skills—particularly in SAP ECC and Click.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)

• Annual bonus scheme (of up to £1,500, which is subject to eligibility)

• Family-friendly policies (including a year off fully paid maternity and adoption leave)

• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)

• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate

• Dedicated training and development with our Academy

• Electric vehicle scheme and retail offers

• Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.