Resource Consultant (RC) L2
Hybrid - Location: More London Place (London Bridge)
The Resource Consultant is a dedicated resource responsible for managing demand requests and fulfillment, triaging and escalating complex requests to RMs, and ensuring data accuracy.
Main Responsibilities include (but are not limited to)
- Supply and demand management: including:
- Managing demand requests and fulfillment, escalating to RM for complex cases
- Collaborating with Engagement Leads to ensure open roles are accurately published, enabling client servers to identify suitable opportunities
- Providing insights into technology-generated shortlists
- Presenting candidate shortlists to Engagement Leads for low-complexity engagements or RMs for more complex cases
- Analyzing capacity trends and delivering reports to stakeholders
- Offering alternative resourcing options to Engagement Leads
Employee experience management: including:- Working with RMs to understand client server characteristics (skills, aspirations, development, preferences, boundaries, availability)
- Applying a DE&I perspective on resourcing decisions
Commercial reporting and analysis: including:- Ensuring data accuracy across platforms
- Reviewing data trends (pipeline, performance, utilization, DE&I), providing recommendations and highlighting concerns
- Handling regulatory reporting for service lines like Audit
Team contribution: Contributing to the wider Resourcing function to enhance skills and knowledgeReporting and Line Management: Potential coaching opportunities for the offshore RA teamAccountability: Reporting to Resource ManagersRequirements and Skills:- Strong communication and interpersonal skills
- Excellent relationship management and stakeholder engagement abilities
- Analytical with high attention to detail
- Proactive, with effective planning and prioritization skills
- Creative, solution-oriented thinking
- Self-motivated, autonomous worker