Resort Services Assistant (Nightshift)

KES-Art Studio; Aberdeen City; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading hospitality company is seeking a dedicated Resort Service Assistant in Aberdeen City. This hands-on role involves ensuring guests receive high-end luxury service through various tasks, including reception, food service, and housekeeping. Ideal candidates will bring previous hospitality experience and must have a full driving license. Flexible availability for night and weekend shifts is required, offering an engaging work environment committed to excellence.

Qualifications

• Driving License is essential.
• Previous experience within the hospitality, hotel or leisure industry advantageous.
• Experience of booking systems.

Responsibilities

• Delivery of 5-star guest arrival and departure experiences.
• Night preparation of facilities and services for the following day.
• Security checks, locking, and alarms.

Skills

Excellent oral and written communication skills

Meticulous attention to detail

Positive and flexible approach to work

Tools

Booking systems

Job description

As a Resort Service Assistant you will delivery high end luxury service to all guests throughout their stay. This is a hands-on role, covering every area including reception, concierge, food and beverage and house keeping.

Due to the nature of the role and other factors it is essential that the right candidate also hold a full driving license.

Key Duties

• Night preparation of facilities and services for the following day.
• Delivery 5-star guest arrival and departure experiences including check-in, check-out and porter duties
• Transportation of guests around the site
• Food and Beverage service
• Support the house keeping team when required
• Standards checks and general tidying including refreshing public areas and restrooms
• Night audit reports and system updates
• Security checks, Locking and alarms
• Any duties required by management to support the delivery of guest services and experiences.
  
  

Qualifying Criteria

• Driving License is essential
• Previous experience within the hospitality, hotel or leisure industry advantageous
• Experience of booking systems
• Excellent oral and written communication skills
• Meticulous attention to detail and professional telephone manner
• Positive and flexible approach to work including weekend and evening shifts
  
  

If this is the role for you please apply today.

AGY

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.