Resort Manager

NXT Recruitment; Keswick; On-site; GBP 30,000 - 45,000; Full time

Job summary

NXT Recruitment is seeking an experienced Resort Manager for a prestigious self-catering holiday resort in the Lake District. The role includes overseeing daily operations, managing staff, and ensuring compliance with health and safety standards. Ideal candidates will have a background in hospitality or property management, with strong leadership and communication skills alongside budget management experience. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive salary

23 days holiday plus Bank holidays

Contributory pension scheme

Participation in commission/bonus scheme

Qualifications

• Proven experience in hospitality or property management.
• Ability to work outside normal hours, including evenings and weekends.
• Knowledge of local government agencies is an advantage.

Responsibilities

• Manage daily resort operations within budget.
• Ensure high standards are maintained for staff and guests.
• Liaise with owners, clients, and external contractors.

Skills

Management

Communication

Interpersonal skills

Budget Management

Health and Safety Knowledge

HR and Recruitment

Problem Solving

Sales Promotion

Job description

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NXT is excited to present a rare opportunity to work for an established self-catering holiday resort located in the heart of the Lake District. They are looking to appoint an experienced, driven, and like-minded Resort Manager.

The Role

This role is responsible for day-to-day management activities across the resort and will have key responsibilities that may shape the direction and performance of the site. The ideal candidate could come from a property management and/or hospitality background with a variety of skills.

Key Accountabilities

• To effectively manage the resort within budget and ensure it is maintained to the required standards.
• To deal with owners and rental clients, resolve problems, and help maintain the high standards set by the Board.
• Ensuring that staff (whether permanent, temporary, or contracted) work to the required standards and conform to all health and safety requirements.
• To ensure that the site meets its obligations regarding Employment Law, Health and Safety, and Safeguarding, with regular reviews of its policies.
• To work with the Finance Director to manage income and expenditure, prepare and monitor budgets, providing a monthly report.
• To work with the Operations Director and Refurbishment Committee, and report on any internal or external issues.
• To work with the Directors and liaise with external professional support staff concerning HR matters.
• To promote sales of unsold weeks and liaise with the Directors concerning marketing initiatives.
• To attend Quarterly Board Meetings as required, providing financial updates and a Resort Manager’s Report.
• To oversee all seasonal projects and work closely with relevant stakeholders.
• To carry out any other tasks reasonably regarded as falling within the requirements of the Resort Manager’s role.

Skills and Experience

• Ability to manage, supervise, support, and develop team members.
• Excellent communication and interpersonal skills, and ability to negotiate.
• Proven ability to work constructively with a diverse range of people.
• Demonstrated ability to delegate, organize, and prioritize work.
• Ability and willingness to work outside normal hours, including evenings and weekends.
• Ability to initiate and plan projects and manage an agreed budget.
• Excellent IT, record-keeping, and reporting skills.
• Knowledge of local government agencies is an advantage.
• Experience in the Holiday Resort/Cottage Rentals or Hotels industry; promoting sales is desirable.
• Experience of Health and Safety requirements.
• Experience in preparing and managing budgets.
• Experience working with external contractors, including property maintenance.
• Experience in recruitment, HR, and training.

Benefits

• Competitive salary, commensurate with knowledge and experience.
• 23 days holiday (pro-rata for part-time) plus Bank holidays.
• Contributory pension scheme.
• Participation in a commission/bonus scheme (under review).

Apply online today or call Sarah on 01228 812585 for more details.

NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this position, you accept the Terms and Conditions, Privacy Policy, and Disclaimers, which can be found at the NXT Recruitment website.