Resolver Analytics Manager

Cynergy Bank; Greater London; Hybrid; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Cycle to Work

Season Ticket Loan

Life Assurance 4x salary

Health Cash Plan

Annual Health Screening

Employee Assistance Programme

Job summary

Cynergy Bank in London seeks a Resolver and Data Analytics Manager for a 12-month fixed-term contract to enhance risk management through data insights and AI-enabled processes.

You'll be the expert on the Resolver platform, driving reporting improvements, dashboards and governance while partnering with Risk, Technology and Business teams across the bank.

Qualifications

• Experience with Resolver or another GRC platform.
• Experience in banking or regulated environment.
• Strong understanding of risk management frameworks.
• Experience analysing complex datasets.
• Ability to engage with stakeholders at all levels of the organisation.
• Experience producing insightful management information and reporting.
• Knowledge of FCA and PRA regulatory environments.
• An interest in AI, automation and emerging technologies.
• Excellent communication and problem-solving skills.

Responsibilities

• Act as subject matter expert for Resolver and risk tooling.
• Drive enhancements to reporting, dashboards, analytics and MI.
• Support AI-enabled risk management solutions.
• Identify opportunities to automate risk processes.
• Maintain data integrity and usability across the organisation.
• Custodian of risk taxonomy and governance in Resolver.
• Support monthly risk reporting and KPI reporting.
• Analyse risk events and trends for insights.
• Support regulatory reporting and evidence requests.
• Encourage strong risk culture across teams.

Skills

Resolver experience

GRC platform

Banking experience

Risk management

Data analysis

Stakeholder engagement

Management reporting

Regulatory knowledge

AI interest

Communication skills

Tools

Resolver platform

Job description

12 Month Fixed Term Contract | Up to £60,000 | Hybrid Working

Shape the Future of Risk, Data and AI at Cynergy Bank

Are you passionate about data, technology and the power of AI to transform how organisations manage risk?

We're looking for an ambitious and forward-thinking Resolver and Data Analytics Manager to join Cynergy Bank on a 12-month fixed-term contract. This is an exciting opportunity to play a central role in enhancing our risk management capability, driving better insights from data, and helping shape the future of AI-powered risk management across the Bank.

Working within our Enterprise and Operational Risk team, you'll become the key expert for our Resolver platform, helping us maximise the value of our risk data, improve reporting capabilities and explore innovative ways to automate risk processes using AI.

If you're looking for a role where you can combine technology, analytics, risk management and innovation while making a visible impact across a growing digital bank, we'd love to hear from you.

Why Join Cynergy Bank?

At Cynergy Bank, we're the UK's human digital bank. We combine the best of technology with personal service to support ambitious businesses and individuals. Since 2018, we've lent over £4bn to scaling businesses and continue to challenge traditional banking through innovation and customer focus.

• Lead the evolution of our enterprise risk management platform.
• Help shape how AI is embedded within risk management activities.
• Influence senior decision-making through high quality risk data and reporting.
• Build relationships across Risk, Technology and Business teams.
• Work on projects that have genuine visibility and impact across the Bank.
• Be part of a collaborative culture that values innovation, challenge and continuous improvement.

What You'll Be Doing

You'll serve as the key link between Cynergy Bank and our risk management technology providers, ensuring our Resolver platform continues to evolve and deliver meaningful value to the business.

• Acting as the Bank's subject matter expert for Resolver and associated risk management tooling.
• Driving enhancements to reporting, dashboards, analytics and management information.
• Supporting the development and implementation of AI-enabled risk management solutions.
• Working with stakeholders to identify opportunities to automate and improve risk processes.
• Maintaining the integrity, accuracy and usability of risk data across the organisation.
• Acting as custodian of the Bank's risk taxonomy and governance structures within Resolver.
• Supporting monthly risk reporting, risk appetite monitoring and key risk indicator reporting.
• Analysing risk events, trends and data to identify insights and emerging risks.
• Supporting regulatory reporting and evidence requests where risk data is required.
• Encouraging a strong risk culture through collaboration, challenge and support.

What We're Looking For

We're looking for someone who combines strong analytical capability with a genuine interest in technology and innovation.

• Experience working with Resolver or another GRC platform.
• Experience within banking, financial services or another regulated environment.
• A strong understanding of risk management frameworks and operational risk principles.
• Experience analysing and interpreting complex datasets.
• The ability to engage with stakeholders at all levels of the organisation.
• Experience producing insightful management information and reporting.
• Knowledge of FCA and PRA regulatory environments.
• An interest in AI, automation and emerging technologies.
• Excellent communication and problem-solving skills.

Salary & Benefits

Salary

Up to £60,000 depending on experience

Holiday

• 28 days annual leave + public holidays
• Birthday leave

Financial Benefits

• 5% employer pension contribution (from month 4)
• 4% employee pension contribution (from month 4)
• Life assurance at 4x salary from day one

Health & Wellbeing

• Health Cash Plan (after 6 months)
• Annual mobile health screening (after 6 months)
• Employee Assistance Programme from day one

Lifestyle Benefits

• Hybrid working
• Lifestyle Hub discounts
• Cycle to Work Scheme
• Season Ticket Loan
• Give As You Earn scheme

Our Values

• Putting the customer first
• Risk front and centre
• Opportunity, empowerment and innovation
• United team, inclusive and diverse
• Doing the right thing

Cynergy Bank was established in 2018 by entrepreneurs to serve the needs of business owners, property entrepreneurs and family businesses. We have a strong track record supporting businesses that want to scale up and provide over £3bn lending to scaling businesses across the UK, we also offer retail deposits to UK savers. Our vision is to provide a truly personalised service that is delivered through face-to-face relationships and enhanced by the latest technology.