Resilience Tooling, Automation & AI Manager

Lloyds Banking Group; London; Hybrid; GBP 81,000 - 100,000; Full time

Job summary

Lloyds Banking Group is seeking a 'Resilience Tooling, Automation & AI Manager' to enhance operational and data resilience through AI integration. This role demands strong expertise in risk management and AI technologies while promoting flexible working options. Join a team focused on compliance and innovative data practices.

Benefits

Up to 15% pension contribution

Annual bonus based on performance

Flexible benefits like shopping discounts

30 days’ holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Proven experience in operational resilience or business continuity in regulated environments.
• Strong knowledge of AI/ML technologies, model governance.

Responsibilities

• Integrating AI systems into operational resilience frameworks.
• Managing end-to-end data resilience delivery and requirements gathering.

Skills

Operational resilience

Risk management

AI technologies

Machine learning

Stakeholder management

Communication skills

Education

Technical background in AI/ML or data science

Tools

MLflow

Azure ML

SageMaker

Databricks

Python

Job description

End Date

Monday 23 June 2025

Salary Range

£81,999 - £91,110

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Job Description

Job Title: Resilience Tooling, Automation & AI Manager

Location: London. Hybrid working 40% of the working week in the office & the rest from home

Salary & Benefits: £81,999pa to £100,000pa (dependent on experience and location), plus the benefits listed below

Flexibility Works: We’re extremely flexible employers, offering options to suit your lifestyle including flexible hours, flex-summer holidays, flex-bank holidays, parental support, and a focus on work-life balance!

The Chief Data & Analytics Office (CDAO) within Lloyds Banking Group promotes, embeds, and commercialises Data and Analytics practices across the group. The Data Resilience team, a new division within CDAO, focuses on defining and embedding strategies, operating models, and control frameworks to protect critical data services supporting customers, colleagues, and the market.

The team aims to ensure compliance with operational resilience requirements set by regulators like the Bank of England, FCA, and PRA, focusing on critical data assets. Responsibilities include managing end-to-end data resilience delivery, requirements gathering, defining tooling needs, and integrating advanced technologies such as Gen AI/ML to enhance resilience.

About the Role

This role involves integrating AI systems into our operational and data resilience frameworks, assessing and mitigating risks associated with AI, and ensuring AI-enabled processes are resilient, explainable, and compliant with regulations. You will collaborate with cross-functional teams including technology, risk, compliance, and data science.

About you:

• Proven experience in operational resilience, risk management, or business continuity within financial services or regulated environments.
• Strong knowledge of AI/ML technologies, model governance, and responsible AI principles.
• Understanding of machine learning models, NLP, and AI algorithms.
• Knowledge of model lifecycle management: training, validation, deployment, and monitoring.
• Ability to assess and mitigate risks like model drift, bias, and explainability issues.
• Familiarity with resilience frameworks and regulatory standards (e.g., PRA SS1/21, FCA PS21/3, DORA, NIST AI RMF).
• Experience with AI/ML platforms and monitoring tools such as MLflow, Azure ML, SageMaker, Databricks, Python.
• Excellent stakeholder management and communication skills.

Desirable:

• Technical background in AI/ML, data science, or software engineering.
• Experience with cloud-native AI environments and SaaS AI products.
• Exposure to incident response and major event management involving technology failures.

We promote diversity and inclusion, offering reasonable adjustments for recruitment, and are committed to creating a workplace where everyone can thrive. If excited by this opportunity, apply today and learn more.

Benefits include:

• Up to 15% pension contribution
• Annual bonus based on performance
• Share schemes including free shares
• Flexible benefits like shopping discounts
• 30 days’ holiday plus bank holidays
• Wellbeing initiatives and parental leave policies

If this role excites you, get in touch. Join us in shaping the future of financial services while enjoying many opportunities to grow and develop.

We value your data privacy and will only request sensitive information during formal interview or offer stages, explaining the purpose clearly.

We are committed to an inclusive culture, reflecting the diversity of our customers and communities, where everyone can make a difference.