Resilience Risk Manager

SMBC Group; Greater London; Hybrid; GBP 71,000 - 114,000; Full time

Benefits offered by this job

Hybrid and flexible working

Competitive paid leave days

Private medical insurance

Job summary

SMBC Group in the United Kingdom is seeking a senior professional to lead and embed Operational Resilience, Recovery & Resolution, and Third Party Risk Management. The role involves engaging with senior stakeholders across the UK and Europe to strengthen the resilience framework in line with evolving regulatory expectations (FCA/PRA and DORA).

The successful candidate will drive governance, test resilience capabilities, oversee third-party dependencies, and challenge leadership to continually

Qualifications

• Typically 5–10+ years in Operational Resilience, Recovery & Resolution, and Third Party Risk Management.

Responsibilities

• Embed resilience frameworks aligned with regulatory expectations (FCA/PRA, DORA).
• Oversee design and effectiveness of business continuity and disaster recovery arrangements.
• Provide governance and MI to senior committees and regulatory engagement.

Skills

Operational Resilience

Recovery & Resolution

TPRM

People Risk

Job description

SMBC: A trusted partner for the long term

Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn’t perfectly align with the job description. Whilst we’ll always strive to be better, we’re proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.

Who we are

United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Role Summary

This is a senior Operational Risk role requiring specialist expertise across Operational Resilience, Recovery & Resolution, Third Party Risk Management (TPRM), and People Risk.

This is a high-profile position within the Operational Resilience function, providing exposure to senior stakeholders and regulatory engagement across the UK and Europe. The role will play a key part in further developing and embedding the organisation's resilience framework, ensuring alignment with evolving regulatory expectations, including the FCA/PRA Operational Resilience requirements and the EU Digital Operational Resilience Act (DORA), while strengthening third-party oversight, recovery capabilities, and people risk management.

The successful candidate will support the Executive Director in bringing together a range of policies, frameworks, and practices to create a fully integrated resilience capability. This will require strong stakeholder management and influencing skills, combined with deep technical knowledge across risk and resilience disciplines, to drive alignment, challenge, and continuous improvement across the organisation.

The anticipated salary range for this role is £71,000-£114,000, with the final offer determined based on the candidate’s skills, experience, role scope, location, and relevant market factors. In addition to base salary, the role may be eligible for a discretionary incentive award and a competitive benefits package, including core benefits such as pension provision.

Business Area

Position Description

As a subject matter expert with significant experience (typically 5-10+ years) in Operational Resilience, Recovery & Resolution, and Third Party Risk Management, you will play a key role in identifying, assessing, and overseeing risks that could impact the delivery of critical business services. Working closely with senior stakeholders across Operations, Technology, Procurement, and Risk, you will help ensure that robust resilience frameworks are maintained and continue to evolve in line with regulatory expectations (including FCA/PRA requirements, Basel principles, and emerging industry standards).

The role requires strong stakeholder management, influencing, and negotiation skills, together with the ability to provide effective review and challenge across a broad range of resilience activities. This includes assessing the design and effectiveness of business continuity and disaster recovery arrangements, ensuring resilience capabilities are credible, regularly tested, and capable of supporting recovery within agreed impact tolerances. You will also provide oversight and challenge in relation to third-party resilience risks, including outsourcing arrangements, critical suppliers, and cloud service providers.

This involves assessing the effectiveness of risk management and governance arrangements, challenging First Line assessments where appropriate, evaluating external resilience capabilities, and supporting resilience testing involving key third-party dependencies. From a governance perspective, you will contribute to the development and ongoing enhancement of resilience frameworks, policies, and reporting, while preparing high-quality management information for senior committees and supporting regulatory engagement activities. The role requires a strong blend of technical expertise, risk oversight, and stakeholder engagement, together with the ability to translate complex risk and resilience concepts into clear, practical, and actionable insights for senior management.

Customer Focus

Driving Change

Driving Results

Judgement and Decision Making

Strategic and Visionary

Trust and Integrity

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services
• Access a wide range of learning and development opportunities and career progression opportunities

We recognise our role as a bank to support social change and welcome all applications, including those from groups often under-represented in financial services. We value the uniqueness of professional and personal, backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We'll ensure reasonable adjustments to our recruitment process are offered due to a disability or long-term condition whenever requested.

We are committed to transparent and equitable pay practices. Compensation is determined using objective criteria, including skills, experience, and role responsibilities, and applied consistently throughout our recruitment processes. We do not request candidates’ pay history and are committed to preventing unjustified pay disparities.

About SMBC

A trusted partner for the long term
United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we deliver a full suite of corporate finance products and solutions to our customers, including corporate, structured and trade finance, leveraged finance, loan market and treasury products. We can also provide investment banking and advisory services and a range of innovative solutions in global capital markets.
Find out more about what we do and who we are at https://www.smbcgroup.com/emea/careers