Resilience Officer

Sandwell Metropolitan Borough Council; Oldbury; Hybrid; GBP 39,000 - 43,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Sandwell Metropolitan Borough Council is seeking a proactive Resilience Officer to join the Place Division. The role is full-time and permanent, based at Sandwell Council House, Oldbury, with hybrid working (3 days in the office, 2 from home).

You will support emergency planning, resilience and business continuity across the Council and partners. The ideal candidate will hold a degree or equivalent experience in emergency planning or related fields, with strong communication and stakeholder

Qualifications

• Educated to degree level in a relevant discipline or able to demonstrate equivalent knowledge and experience.
• Experience in emergency planning, resilience, business continuity, risk management or related field.
• Able to develop high-quality plans, procedures and briefing papers.
• Strong written, verbal and presentation skills with ability to communicate at all levels.
• Knowledge of civil contingencies legislation and emergency management principles.

Responsibilities

• Develop, implement and maintain emergency planning, resilience and business continuity arrangements across the Council.
• Work with service areas to ensure robust plans are in place and regularly reviewed.
• Provide professional advice on emergency preparedness, risk management and incident response.
• Assist with the delivery of business impact assessments and identify critical service priorities.
• Organise, facilitate and evaluate exercises to test emergency and business continuity arrangements.
• Build relationships with internal stakeholders, emergency services, partner organisations and other agencies.
• Prepare reports, briefings and presentations for senior leaders and governance forums.
• Support the Council's compliance with Civil Contingencies Act 2004 and related responsibilities.
• Take part in the emergency duty rota and provide out-of-hours support.
• Deputise for the Resilience Manager at meetings when required.

Skills

Excellent written and verbal skills

Strong analytical and problem-solving

Organised and able to manage deadlines

Excellent presentation skills

Stakeholder engagement

Education

Degree in a relevant discipline

Tools

Microsoft Office

Job description

Job Title: Resilience Officer

Grade/Salary: Band F, SCP 26-31 (£38,510 - £43,149 per annum)

Contract Type: Full-time, Permanent

Working Pattern: 37 Hours, Monday - Friday

Location: Sandwell Council House, Freeth St Oldbury B69 3DE

Closing Date: 29/11/2026

Sandwell Council’s Place Division is seeking an organised Resilience Officer to join its Resilience team on a full-time, permanent basis, based from its Oldbury office. The organisation works to a hybrid working model of 3 days in the office and 2 days from home. You must also be able to commit to getting to the Sandwell Council House within an hour in case of an emergency, if successful for the role.

Are you passionate about helping communities prepare for, respond to and recover from emergencies? We're looking for a proactive and organised Resilience Officer to play a key role in strengthening the resilience of both the Council and the wider borough.

Working within Community Safety, you will help ensure the Council is prepared to respond effectively to a wide range of incidents and emergencies. You'll work closely with colleagues, elected members and partner agencies to develop, maintain and test emergency and business continuity plans, helping to safeguard essential services and support our statutory responsibilities under the Civil Contingencies Act 2004. This is a varied and rewarding role where no two days are the same, offering the opportunity to make a real difference to residents, communities and services across Sandwell.

About the role

• Support the development, implementation and maintenance of emergency planning, resilience and business continuity arrangements across the Council.
• Work with service areas to ensure robust emergency and business continuity plans are in place and regularly reviewed.
• Provide professional advice and guidance to managers on emergency preparedness, risk management and incident response.
• Assist with the delivery of business impact assessments and help identify critical service priorities.
• Organise, facilitate and evaluate exercises to test emergency and business continuity arrangements.
• Build strong relationships with internal stakeholders, emergency services, voluntary organisations, health partners and other agencies.
• Prepare reports, briefings and presentations for senior leaders and governance forums.
• Support the Council's compliance with the Civil Contingencies Act 2004 and related statutory responsibilities.
• Take part in the emergency duty rota and provide support during incidents and major emergencies, including occasional out-of-hours working.
• Deputise for the Resilience Manager at local, regional and national meetings when required.

About you

• Educated to degree level in a relevant discipline or able to demonstrate equivalent knowledge and experience gained within emergency planning, resilience, emergency services, military or a similar environment.
• Experience of working within emergency planning, resilience, business continuity, risk management, governance or a related field.
• Able to develop plans, procedures, reports and briefing papers to a high standard.
• Skilled at building positive relationships and working collaboratively with a diverse range of stakeholders and partner organisations.
• Excellent written, verbal and presentation skills, with the confidence to communicate effectively at all levels.
• Knowledge of civil contingencies legislation, emergency management principles and business continuity practices.
• Strong analytical and problem‑solving skills, with the ability to assess risks and make informed decisions.
• Able to remain calm, resilient and effective when working under pressure or responding to emergency situations.
• Highly organised, able to manage competing priorities and deliver high-quality work to deadlines.
• Competent in the use of Microsoft Office and information management systems.
• Willing to participate in the emergency standby rota and work flexibly when required.
• Able to meet the operational requirements of the role, including responding within required timescales during emergency situations.

Why Sandwell Council?

At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough.

To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell

Click here to find out more about our One Team Framework: Values and Behaviours

We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible.

If you are an internal candidate and currently at risk, please let the recruiting manager know.

We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.

We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.

If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at [e-mail]

If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.

If you have a disability and require assistance in submitting your CV, please contact [e-mail]