Resilience Data Analyst

Thames Water Utilities Limited; England; Hybrid; GBP 40,000 - 48,000; Full time

Job summary

A leading water utility company in the UK is seeking a Resilience Data Analyst. You will drive operational resilience through data, leading projects to analyze over 8,000 assets. The ideal candidate has strong analytical skills, familiarity with reporting tools like Power BI and SQL, and is passionate about improving resilience. The role offers a competitive salary up to £48,000 per annum, hybrid working arrangements, and generous benefits.

Benefits

26 days holiday, increasing to 30

Performance-related pay

Generous pension scheme

Health and wellbeing benefits

Qualifications

• Previous experience as a data analyst.
• Strong IT literacy with emphasis on MS Excel.
• Experience with reporting/analysis/visualisation tools.

Responsibilities

• Lead the gathering and interpretation of operational data.
• Provide detailed analysis to support planning.
• Develop dashboards for leadership decision-making.

Skills

Analytical skills

Data analysis

IT literacy (MS Excel)

Reporting tools (Power BI, SQL)

Communication skills

Problem-solving skills

Risk management

Ability to prioritize

Tools

Power BI

SQL

Python

Power Automate

Visio

MS Forms

Job description

Job title Resilience Data Analyst Ref 41942 Division Asset Operations & Capital Delivery Location Hybrid - Kemble Court - RG2 6AD Contract type Permanent Full/Part-time Full-time Salary Competitive salary up to £48,000 per annum Job grade B Closing date 08/08/2025

Are you passionate about data and its power to drive operational resilience? Do you want to play a pivotal role in improving power resilience across thousands of assets, directly reducing harm to customers and the environment? We’re looking for a Resilience Data Analyst to join our Strategic Programme team and help shape the future of power resilience at Thames Water.

What you’ll be doing as a Resilience Data Analyst

This role begins as part of a high-profile programme and will transition into a live operational role reporting to the new Head of Power. You’ll work with data from over 8,000 assets, developing metrics to assess and improve their resilience. Your insights will support strategic planning, risk mitigation, and performance optimisation across the Power function.

Your key responsibilities will include:

• Leading the gathering, integration, and interpretation of operational data to generate actionable insights.
• Providing detailed analysis to support planning, performance tracking, and risk mitigation.
• Developing dashboards and reporting tools to support leadership decision-making.
• Contributing to business cases with financial and risk-based analysis.
• Supporting strategic planning and performance measurement across the Power function.
• Collaborating with stakeholders across the business to ensure data-driven programme success.
• Developing solutions and metrics to assess how resilient Thames Water’s 8,000+ assets are.

Location: Hybrid – Kemble Court, RG2 6AD. This role is expected to be on a Thames Water site 3 days per week.

Please note: the internal title for this role is Power Resilience Analyst

We will be looking to hold interviews w/c 1 st September

What you should bring to the role

We’re looking for someone with strong analytical skills, a background in data analysis, and a passion for improving operational resilience through data.

To be successful, you’ll need the following essential skills and experience.

• Previous experience as a data analyst.
• Strong IT literacy with emphasis on MS Excel within the MS Office suite.
• Experience with reporting/analysis/visualisation tools such as Power BI, SQL, Python or similar.
• Knowledge of Power Automate, Visio, and MS Forms tools.
• Strong communication skills – both verbal and written.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and effectively prioritise conflicting requirements.
• Knowledge or experience related to the industrial use or provision of power (electricity).
• Experience of risk management within a project/programme or business environment.
• Experience and ability working on a programme project.

What’s in it for you?

This is your opportunity to play a key role in shaping how we manage and improve power resilience across Thames Water. You’ll work with a wide range of stakeholders and contribute to strategic initiatives that support safe, efficient, and reliable services.

• Competitive salary up to £48,000 per annum
• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.