Residential Support Worker - Children And Young People

Brook Street Social Care; Wales; On-site; GBP 36,000; Full time

Job summary

A children's residential service is seeking a passionate Residential Support Worker to support young people with complex needs. This is a full-time, permanent role offering competitive benefits and the opportunity to make a significant impact in the lives of children and young people. Candidates must have a QCF Level 3 in Health & Social Care and experience in a registered residential home.

Benefits

Face-to-face counselling

24/7 support and counselling

Health and wellbeing assessments

Qualifications

• Minimum 2 years' experience in a registered residential children's home.
• Registered with Social Care Wales and on the Disclosure and Barring Service (DBS) Update Service.

Responsibilities

• Provide day-to-day care and support to young people in the home.
• Act as a positive role model, offering guidance and emotional support.
• Deliver safe, high-quality care as part of an integrated care team.

Skills

Experience supporting young people with EBD

Strong understanding of safeguarding

IT literate (Microsoft Outlook, Word, Excel)

Education

QCF Level 3 in Health & Social Care (Children and Young People)

Job description

Overview

Residential Support Worker - Children and Young People
Brook Street Social Care - Ebbw Vale
Salary: £35,165 per annum
Hours: 24-hour shift rota (including evenings, weekends, and bank holidays)
Location: Ebbw Vale
Contract: Permanent, full-time

About the Role

We are seeking a passionate and dedicated Residential Support Worker to join a well-established children\'s residential service. You will support young people with complex needs, including Autism Spectrum Disorder (ASD), Emotional and Behavioural Difficulties (EBD), and those at risk of Child Sexual Exploitation (CSE).

You will be part of a supportive, multidisciplinary team who are committed to safeguarding and promoting the welfare of children and young people.

Responsibilities

• Provide day-to-day care and support to young people in the home
• Act as a positive role model, offering guidance and emotional support
• Deliver safe, high-quality care as part of an integrated care team
• Support education, life skills, and personal development
• Maintain accurate records, care plans, risk assessments, and reports
• Ensure compliance with safeguarding, health & safety, and care regulations
• Engage with external professionals, families, and the local community

Essential Requirements

• QCF Level 3 in Health & Social Care (Children and Young People)
• Minimum 2 years' experience in a registered residential children's home
• Experience supporting young people with EBD, CSE, self-harm, attachment disorders, and challenging behaviours
• Strong understanding of safeguarding, risk assessment, and key working
• Full UK Driving Licence
• Registered with Social Care Wales and on the Disclosure and Barring Service (DBS) Update Service
• IT literate (Microsoft Outlook, Word, Excel)

Personal Qualities

• Caring, empathetic and supportive
• Honest, reliable, professional, and resilient
• Able to work as part of a team and independently
• Committed to continuous development and high standards of care
• Flexible to work shifts, including on-call, weekends, and holidays

Benefits

• Face-to-face counselling with experienced UK counsellors
• 24/7 support and counselling, 365 days a year
• Health and wellbeing assessments (including lifestyle, mental health, and financial scores)
• Family care support - connect to the services you need, when you need them
• Personal goal setting for small, sustainable lifestyle changes
• Tailored recommendations to support your health and wellbeing goals
• 24/7 legal advice line (personal legal queries, 365 days a year)
• Activity data tracking and integration with your health apps

If you are passionate about improving the lives of young people and meet the criteria above, we'd love to hear from you.

Send your CV to or call Kian on (phone number removed) for an informal chat about the role